Collaboration & Stakeholder Management: build and maintain relationships with internal technical teams (DevOps, Development, IT Support, etc.), and other stakeholders to ensure effective incident resolution. Since its establishment in 1919 Herold has been in constant development and is today part of group.one, which is one of the leading group of companies in Europe in the administration and sale of domains, webhosting, and digital marketing services. o Provide clear, accurate, and timely overview and updates on status and progress to internal teams, management, and during incidents. * Experience handling incident response in a software development or IT operations environment, ensuring timely resolution and minimal business impact. * Strong technical background in software development or IT operations, with hands-on experience in debugging, monitoring, and troublesho
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