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Home-Office-Optionen
Pendelzeit
Bewerbungsart
Sprache
Fähigkeiten
Berufsfeld
Branche
Region
Städte
Berufserfahrung
Anstellungsart
Arbeitszeit
Beliebte Jobs
- Kundenservice
- Customer Services
- Kundendienst
- Kommunikation
- Mitarbeiter Kundenservice
- Customer Service Representative
- Customer Service Specialist
- Customer Relations
- Callcenter
- Customer Service
- Customer Retention
- Customer Support
- Customer Care
- Customer Experience
- Customer Service Rep
- Customer Relationship
Standorte
- Wien
- Linz, Oberösterreich
- Salzburg
- Graz
- Wels, Oberösterreich
- Villach
- Leoben, Steiermark
- Dornbirn
- Premstätten bei Vasoldsberg
- Österreich, Steiermark
- Zettling
- Reutte
- Gratkorn
- Pörtschach, Steiermark
- Wolfurt
- Österreichweit
- Ostösterreich
- Westösterreich
- Südösterreich
- Oberösterreich
- Tirol
- Steiermark
- Kärnten
- Vorarlberg
48 Treffer für Customer Satisfaction Jobs in Österreichweit im Umkreis von 30 km
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This position requires a deep understanding of semiconductor processes and equipment, as well as the ability to provide technical expertise and support to ensure customer satisfaction and success. The Director of Key Account Technology (KAT) will play a pivotal role in managing and nurturing relationships with our key customers while developing and growing the team. As Director of KAT, you will be required to attend customer technical review meetings to represent the Clean Product Line. * Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact. * Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services. * Training and Education: Provide training and educational resources to customers and account ...
This position requires a deep understanding of semiconductor processes and equipment, as well as the ability to provide technical expertise and support to ensure customer satisfaction and success. The Director of Key Account Technology (KAT) will play a pivotal role in managing and nurturing relationships with our key customers while developing and growing the team. As Director of KAT, you will be required to attend customer technical review meetings to represent the Clean Product Line. * Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact. * Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services. * Training and Education: Provide training and educational resources to customers and account ...
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Iventa. The Human Management Group * Wien * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Du möchtest ein Team führen, Prozesse optimieren und die Qualität im IT-Support und in den IT-Operations auf das nächste Level heben? Übernimm die Leitung eines engagierten Teams in einem internationalen Umfeld und gestalte den Bereich aktiv mit! Aufgaben * Führung und Weiterentwicklung des 7-köpfigen Support- und Operations-Teams (2nd & 3rd Level) * Strategische Planung und Optimierung von Support- und Betriebsprozessen inkl. KPIs und SLA-Management * Verantwortung für Incident- und Eskalationsmanagement, inklusive Kommunikation mit Stakeholdern * Weiterentwicklung von Dokumentationen, Workflows und Knowledge-Sharing-Standards * Schnittstelle zwischen Support, Infrastruktur und Entwicklung * Leitung bereichsübergreifender Projekte und Einführung neuer Prozesse, Produkte und Tools
Iventa. The Human Management Group * Wien * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Du möchtest ein Team führen, Prozesse optimieren und die Qualität im IT-Support und in den IT-Operations auf das nächste Level heben? Übernimm die Leitung eines engagierten Teams in einem internationalen Umfeld und gestalte den Bereich aktiv mit! Aufgaben * Führung und Weiterentwicklung des 7-köpfigen Support- und Operations-Teams (2nd & 3rd Level) * Strategische Planung und Optimierung von Support- und Betriebsprozessen inkl. KPIs und SLA-Management * Verantwortung für Incident- und Eskalationsmanagement, inklusive Kommunikation mit Stakeholdern * Weiterentwicklung von Dokumentationen, Workflows und Knowledge-Sharing-Standards * Schnittstelle zwischen Support, Infrastruktur und Entwicklung * Leitung bereichsübergreifender Projekte und Einführung neuer Prozesse, Produkte und Tools
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Service Delivery Manager (f/m/x) for the Operations and Customer Service area
Service Delivery Manager (f/m/x) for the Operations and Customer Service area
NETCONOMY GmbH
Graz, Vienna, Pörtschach
Teilweise Home-Office
You'll manage key alignment meetings, craft service offers, contribute to our service portfolio, and oversee reporting to ensure top-tier customer satisfaction. In this role you will represent our service area, building strong customer relationships, and driving service excellence. * Representing the Netconomy service area on the customer side in close cooperation with the internal support teams * Conducting alignment and quarterly meetings with customers and * Extensive experience in customer service and consulting * Acting with composure and confidence in critical situations (e.g., during a customer system outage).
You'll manage key alignment meetings, craft service offers, contribute to our service portfolio, and oversee reporting to ensure top-tier customer satisfaction. In this role you will represent our service area, building strong customer relationships, and driving service excellence. * Representing the Netconomy service area on the customer side in close cooperation with the internal support teams * Conducting alignment and quarterly meetings with customers and * Extensive experience in customer service and consulting * Acting with composure and confidence in critical situations (e.g., during a customer system outage).
SAP Solution & Integration Specialist (f/m/x)
SAP Solution & Integration Specialist (f/m/x)
NETCONOMY GmbH
Graz, Wien, Pörtschach
Teilweise Home-Office
As Integration & Solution Specialist, you will be responsible for the integration of different e-commerce and CRM applications throughout our customers IT-landscapes. Your responsibilities will include the conception, configuration, and implementation of end-to-end integrations tailored to each customer's unique needs.
As Integration & Solution Specialist, you will be responsible for the integration of different e-commerce and CRM applications throughout our customers IT-landscapes. Your responsibilities will include the conception, configuration, and implementation of end-to-end integrations tailored to each customer's unique needs.
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techbold secure IT GmbH * Wien * Feste Anstellung * Vollzeit - techbold ist ein junges und schnell wachsendes IT-Unternehmen in Österreich. Über 900 Unternehmen vertrauen mittlerweile ihre IT-Infrastruktur den rund 170 techbold IT-Experten an. Gemeinsam bauen wir einen der führenden IT-Dienstleister in Österreich auf. Dabei agieren wir ausgesprochen lösungsorientiert, lieben Herausforderungen und leben unser Credo: It's never crowded along the extra mile. Senior System Engineer/ Administration- Vollzeit: 38,5h (m/w/d) | Headquarter Wien - In dieser Rolle bist du für die eigenständige Umsetzung von IT-Projekten bei neuen und bestehenden Kunden verantwortlich. Idealerweise bringst du schon einige Erfahrung als Senior System Engineer mit oder bist ein System Engineer auf dem Sprung in eine Senior Rolle. Du fungierst als zentraler Ansprechpartner für die Projekte und setzt das Projekt ...
techbold secure IT GmbH * Wien * Feste Anstellung * Vollzeit - techbold ist ein junges und schnell wachsendes IT-Unternehmen in Österreich. Über 900 Unternehmen vertrauen mittlerweile ihre IT-Infrastruktur den rund 170 techbold IT-Experten an. Gemeinsam bauen wir einen der führenden IT-Dienstleister in Österreich auf. Dabei agieren wir ausgesprochen lösungsorientiert, lieben Herausforderungen und leben unser Credo: It's never crowded along the extra mile. Senior System Engineer/ Administration- Vollzeit: 38,5h (m/w/d) | Headquarter Wien - In dieser Rolle bist du für die eigenständige Umsetzung von IT-Projekten bei neuen und bestehenden Kunden verantwortlich. Idealerweise bringst du schon einige Erfahrung als Senior System Engineer mit oder bist ein System Engineer auf dem Sprung in eine Senior Rolle. Du fungierst als zentraler Ansprechpartner für die Projekte und setzt das Projekt ...
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Identifikation von Banking Pain Points, Moments of Truth und Wachstumshebeln mithilfe qualitativer und quantitativer Methoden (z. B. Customer Research, Journey Mapping, Service Blueprints)
Identifikation von Banking Pain Points, Moments of Truth und Wachstumshebeln mithilfe qualitativer und quantitativer Methoden (z. B. Customer Research, Journey Mapping, Service Blueprints)
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We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Join our strategic pre-sales team as a Customer Technology Advisor for SAP, working with Kyndryl Consult and customer partners to drive technology solutions and deliver exceptional value. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole. * Oversee SAP project delivery, ensuring client satisfaction and high Net Promoter Scores. The minimum yearly salary suitable for this full-time role as a Customer Technology Advisor is € 86.100,00.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Join our strategic pre-sales team as a Customer Technology Advisor for SAP, working with Kyndryl Consult and customer partners to drive technology solutions and deliver exceptional value. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole. * Oversee SAP project delivery, ensuring client satisfaction and high Net Promoter Scores. The minimum yearly salary suitable for this full-time role as a Customer Technology Advisor is € 86.100,00.
Noch nichts dabei? Es gibt 41 weitere Jobs, die zu deiner Suche passen könnten
Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers. * Performs installations and/or relocations of equipment at customers' sites * Maintains records and reports as required to properly coordinate activities with and customers * Work independently, cooperatively in a team or with customers completing assignments with minimalsupervision and a high degree of accuracy and attention to detail * Adhere to customer rules and policies regarding worksite behavior and safety 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers. * Performs installations and/or relocations of equipment at customers' sites * Maintains records and reports as required to properly coordinate activities with and customers * Work independently, cooperatively in a team or with customers completing assignments with minimalsupervision and a high degree of accuracy and attention to detail * Adhere to customer rules and policies regarding worksite behavior and safety 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction. All activities that guarantee the fulfilment of the SLA's that have been confirmed by our customers.
By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction. All activities that guarantee the fulfilment of the SLA's that have been confirmed by our customers.
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Our lighting is designed for our customers and their individual aspirations. You will join our Customer Engagement Management under the Sales division of our Lighting Brands, focused on creating unforgettable moments for customers and colleagues from around the world. With a passion for light in our DNA, we host customers and colleagues daily in the beautiful Dornbirn, Austria, more precisely in the Light Forum of the Zumtobel Group. In this position, you will lead customer visits and present your lighting expertise and knowledge to the audience. * You are responsible for creating concepts and content for the customer visits in the ZG Light Forum (Dornbirn), taking into consideration different target groups and customer expectations * You organize online presentations, enabling colleagues who do not sit in Dornbirn to meet with the customers in the digital world
Our lighting is designed for our customers and their individual aspirations. You will join our Customer Engagement Management under the Sales division of our Lighting Brands, focused on creating unforgettable moments for customers and colleagues from around the world. With a passion for light in our DNA, we host customers and colleagues daily in the beautiful Dornbirn, Austria, more precisely in the Light Forum of the Zumtobel Group. In this position, you will lead customer visits and present your lighting expertise and knowledge to the audience. * You are responsible for creating concepts and content for the customer visits in the ZG Light Forum (Dornbirn), taking into consideration different target groups and customer expectations * You organize online presentations, enabling colleagues who do not sit in Dornbirn to meet with the customers in the digital world
Service Delivery Manager (f/m/x) für Operations und Customer Service
Service Delivery Manager (f/m/x) für Operations und Customer Service
NETCONOMY GmbH
Graz, Vienna, Pörtschach
Teilweise Home-Office
NETCONOMY GmbH * Graz, Vienna, Pörtschach * Feste Anstellung * Home Office, Vollzeit - In den letzten 25 Jahren ist NETCONOMY von einem Startup zu einem Team mit über 450 Mitarbeitenden gewachsen, das an zehn Standorten in Europa zusammenarbeitet. Was uns ausmacht? Agiles Arbeiten, interdisziplinäre Teams und viel Raum für neue Ideen. Menschen mit vielfältigen Hintergründen entwickeln bei uns gemeinsam einzigartige digitale Lösungen. Deine Aufgaben - In dieser Rolle vertrittst du unseren Servicebereich, baust starke Kundenbeziehungen auf und treibst Service-Exzellenz voran. Du organisierst wichtige Abstimmungsmeetings, erstellst Serviceangebote, trägst zur Weiterentwicklung unseres Serviceportfolios bei und verantwortest das Reporting, um höchste Kundenzufriedenheit sicherzustellen. Werde Teil eines Teams, das Zusammenarbeit, Innovation und wirkungsvolle Lösungen schätzt!
NETCONOMY GmbH * Graz, Vienna, Pörtschach * Feste Anstellung * Home Office, Vollzeit - In den letzten 25 Jahren ist NETCONOMY von einem Startup zu einem Team mit über 450 Mitarbeitenden gewachsen, das an zehn Standorten in Europa zusammenarbeitet. Was uns ausmacht? Agiles Arbeiten, interdisziplinäre Teams und viel Raum für neue Ideen. Menschen mit vielfältigen Hintergründen entwickeln bei uns gemeinsam einzigartige digitale Lösungen. Deine Aufgaben - In dieser Rolle vertrittst du unseren Servicebereich, baust starke Kundenbeziehungen auf und treibst Service-Exzellenz voran. Du organisierst wichtige Abstimmungsmeetings, erstellst Serviceangebote, trägst zur Weiterentwicklung unseres Serviceportfolios bei und verantwortest das Reporting, um höchste Kundenzufriedenheit sicherzustellen. Werde Teil eines Teams, das Zusammenarbeit, Innovation und wirkungsvolle Lösungen schätzt!
NEU
As a Customer Technology Advisor for Data & AI, you are a senior, customer-facing expert who helps organizations design, adopt, and scale data- and AI-driven capabilities. You are an experienced Data & AI professional who enjoys customer interaction, strategic thinking, and shaping solutions. You bring a growth mindset, a strong sense of ownership, and a genuine focus on customer success. * 5+ years of experience in Data & AI consulting, architecture, or advisory roles, with direct customer responsibility - From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day.
As a Customer Technology Advisor for Data & AI, you are a senior, customer-facing expert who helps organizations design, adopt, and scale data- and AI-driven capabilities. You are an experienced Data & AI professional who enjoys customer interaction, strategic thinking, and shaping solutions. You bring a growth mindset, a strong sense of ownership, and a genuine focus on customer success. * 5+ years of experience in Data & AI consulting, architecture, or advisory roles, with direct customer responsibility - From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will ...
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will ...
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Schnelle Bewerbung
Als IT Technical Customer Care Agent bist du das Bindeglied zwischen unseren Kunden und unserer innovativen Webhosting-Plattform.
Als IT Technical Customer Care Agent bist du das Bindeglied zwischen unseren Kunden und unserer innovativen Webhosting-Plattform.
As part of the Electronics Service Hub, you will contribute to high‑quality, reliable processes and enable new digital capabilities for internal and external customers.
As part of the Electronics Service Hub, you will contribute to high‑quality, reliable processes and enable new digital capabilities for internal and external customers.
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Als sogenannter Customer Engineer bist Du Teil eines Teams herausragender Technologieexpert:innen, die als Trusted Advisor und SMEs Kund:innen vornehmlich im öffentlichen Bereich unterstützen.
Als sogenannter Customer Engineer bist Du Teil eines Teams herausragender Technologieexpert:innen, die als Trusted Advisor und SMEs Kund:innen vornehmlich im öffentlichen Bereich unterstützen.
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Salesforce Sales Managerin bei allUpp (Wien/Graz/Remote)
Salesforce Sales Managerin bei allUpp (Wien/Graz/Remote)
allUpp GmbH
Graz, Österreich
Teilweise Home-Office
Schnelle Bewerbung
Wir helfen Unternehmen, Prozesse zu optimieren, Customer-Relationships und CRM-Systeme intelligent zu nutzen und nachhaltig zu wachsen. Gleichzeitig koordinierst du intern alle beteiligten Teams, damit unsere Customer Journey von der ersten Kontaktaufnahme bis zur erfolgreichen Implementierung nahtlos verläuft. * Du begleitest die gesamte Customer Journey – von der Erstberatung über die Angebotserstellung bis zum erfolgreichen Vertragsabschluss.
Wir helfen Unternehmen, Prozesse zu optimieren, Customer-Relationships und CRM-Systeme intelligent zu nutzen und nachhaltig zu wachsen. Gleichzeitig koordinierst du intern alle beteiligten Teams, damit unsere Customer Journey von der ersten Kontaktaufnahme bis zur erfolgreichen Implementierung nahtlos verläuft. * Du begleitest die gesamte Customer Journey – von der Erstberatung über die Angebotserstellung bis zum erfolgreichen Vertragsabschluss.
NEU
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Projektleitung & Consulting, Software & Digitalisierung, Graz
Projektleitung & Consulting, Software & Digitalisierung, Graz
Menschen im Vertrieb Beratungsgesellschaft mbH
Österreich
Teilweise Home-Office
Sie fungieren über den gesamten customer journey als erster Ansprechpartner für Kundenanliegen, holen mögliche Upselling-Potentiale ab und sorgen für die reibungslose interne Organisation der Abläufe.
Sie fungieren über den gesamten customer journey als erster Ansprechpartner für Kundenanliegen, holen mögliche Upselling-Potentiale ab und sorgen für die reibungslose interne Organisation der Abläufe.
NEU
Excellent social skills with ability to work effectively and efficiently with diverse teams (e.g. customers,internal and external partners) 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Excellent social skills with ability to work effectively and efficiently with diverse teams (e.g. customers,internal and external partners) 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Als sogenannter Customer Engineer bist Du Teil eines Teams herausragender Technologieexpert:innen, die als Trusted Advisor und SMEs Kund:innen vornehmlich im öffentlichen Bereich unterstützen.
Als sogenannter Customer Engineer bist Du Teil eines Teams herausragender Technologieexpert:innen, die als Trusted Advisor und SMEs Kund:innen vornehmlich im öffentlichen Bereich unterstützen.
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Business and Data Value Manager (m/w) #LPG #Energy #loweremission #Manager #Data #Cloud #M365, Wien
Business and Data Value Manager (m/w) #LPG #Energy #loweremission #Manager #Data #Cloud #M365, Wien
HR Consulting Alexander Wozak GmbH
Wien
Teilweise Home-Office
The goal is to provide flexible and comparatively lower-emission energy alternatives and to enable customers to have an independent and efficient energy supply.
The goal is to provide flexible and comparatively lower-emission energy alternatives and to enable customers to have an independent and efficient energy supply.
Als sogenannter Customer Engineer bist Du Teil eines Teams herausragender Technologieexpert:innen, die als Trusted Advisor und SMEs Kund:innen vornehmlich im öffentlichen Bereich unterstützen.
Als sogenannter Customer Engineer bist Du Teil eines Teams herausragender Technologieexpert:innen, die als Trusted Advisor und SMEs Kund:innen vornehmlich im öffentlichen Bereich unterstützen.
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Schnelle Bewerbung
Mitwirkung im Bereich Customer Service (Betreuung von Bestandskunden)
Mitwirkung im Bereich Customer Service (Betreuung von Bestandskunden)
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Advance the product portfolio by initiating improvements and developing new solutions in close collaboration with customers/OEMs and R&D * Prepare and negotiate customer‑related topics such as pricing, contracts, and non‑disclosure agreements in alignment with the business segment manager, legal department, sales offices, and other internal stakeholders * Coordinate technical consultation and support across the entire value chain to address customer‑specific challenges * Clear customer and business orientation
Advance the product portfolio by initiating improvements and developing new solutions in close collaboration with customers/OEMs and R&D * Prepare and negotiate customer‑related topics such as pricing, contracts, and non‑disclosure agreements in alignment with the business segment manager, legal department, sales offices, and other internal stakeholders * Coordinate technical consultation and support across the entire value chain to address customer‑specific challenges * Clear customer and business orientation
participate in the SW deployment process ensuring qualified Software Products are successfully installed at our customer's facilities * perform in-house & onsite support of customer install base and resolution of customer issues * understand customer technology & productivity needs and feedback those requirements into software development * prepare presentations to Lam internal stakeholders and customers * travel worldwide wherever semiconductor customers are located (up to 25%) * Ability to establish successful relationships in a multicultural environment with external and internal customers 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
participate in the SW deployment process ensuring qualified Software Products are successfully installed at our customer's facilities * perform in-house & onsite support of customer install base and resolution of customer issues * understand customer technology & productivity needs and feedback those requirements into software development * prepare presentations to Lam internal stakeholders and customers * travel worldwide wherever semiconductor customers are located (up to 25%) * Ability to establish successful relationships in a multicultural environment with external and internal customers 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
NEU