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37 Treffer für Service Delivery Jobs
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Service Delivery Manager (f/m/x) for the Operations and Customer Service area
Service Delivery Manager (f/m/x) for the Operations and Customer Service area
NETCONOMY GmbH
Graz, Vienna, Pörtschach
Teilweise Home-Office
In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service portfolio, and oversee reporting to ensure top-tier customer satisfaction. * Representing the Netconomy service area on the customer side in close cooperation with the internal support teams * Creating service offers and contracts * Contributing to the development of the NETCONOMY service portfolio * Knowledge in the area of service management * Extensive experience in customer service and consulting
In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service portfolio, and oversee reporting to ensure top-tier customer satisfaction. * Representing the Netconomy service area on the customer side in close cooperation with the internal support teams * Creating service offers and contracts * Contributing to the development of the NETCONOMY service portfolio * Knowledge in the area of service management * Extensive experience in customer service and consulting
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The Deskside is responsible for overseeing the deskside support team, ensuring the delivery of high-quality IT support services to end-users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL best practices. * Coordinate with other IT teams to ensure seamless service delivery * Identify and implement process improvements to enhance service efficiency and effectiveness
The Deskside is responsible for overseeing the deskside support team, ensuring the delivery of high-quality IT support services to end-users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL best practices. * Coordinate with other IT teams to ensure seamless service delivery * Identify and implement process improvements to enhance service efficiency and effectiveness
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Schnelle Bewerbung
From our office in Düsseldorf, Germany, we support colleagues and across the DACH region (Germany, Austria, Switzerland) and collaborate closely with global teams to ensure operational excellence and seamless IT service delivery. Join our team and take ownership of IT service delivery across the DACH region. * Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction * Experience in IT service delivery/service management, including helpdesk and team coordination (around 5 years is ideal, but we value impact over exact timelines) Working in the Corporate IT department, you will lead helpdesk operations, drive service excellence through KPI/SLA management, coordinate IT workplace projects, and act as a trusted for . With a pragmatic, mission-always-possible mindset, you will ensure high service quality, strong user ...
From our office in Düsseldorf, Germany, we support colleagues and across the DACH region (Germany, Austria, Switzerland) and collaborate closely with global teams to ensure operational excellence and seamless IT service delivery. Join our team and take ownership of IT service delivery across the DACH region. * Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction * Experience in IT service delivery/service management, including helpdesk and team coordination (around 5 years is ideal, but we value impact over exact timelines) Working in the Corporate IT department, you will lead helpdesk operations, drive service excellence through KPI/SLA management, coordinate IT workplace projects, and act as a trusted for . With a pragmatic, mission-always-possible mindset, you will ensure high service quality, strong user ...
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You'll support consulting, advisory, and architecture activities across Sales, Pre-Sales, and Delivery, leveraging your technical expertise to create profitable deals. * Demonstrate Kyndryl's SAP cloud services expertise and collaborate on client presentations, business cases, and SOWs. * Oversee SAP project delivery, ensuring client satisfaction and high Net Promoter Scores. * Build strong client relationships to grow the SAP Services portfolio. * Industry knowledge in Consumer, Financial Services, Energy, Healthcare, or Government sectors.
You'll support consulting, advisory, and architecture activities across Sales, Pre-Sales, and Delivery, leveraging your technical expertise to create profitable deals. * Demonstrate Kyndryl's SAP cloud services expertise and collaborate on client presentations, business cases, and SOWs. * Oversee SAP project delivery, ensuring client satisfaction and high Net Promoter Scores. * Build strong client relationships to grow the SAP Services portfolio. * Industry knowledge in Consumer, Financial Services, Energy, Healthcare, or Government sectors.
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with and Consult Partners. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). •Deep domain knowledge of Services offerings and technical solutions in a practice •7 years of experience (minimum) selling technical services for multi-industry customers
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with and Consult Partners. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). •Deep domain knowledge of Services offerings and technical solutions in a practice •7 years of experience (minimum) selling technical services for multi-industry customers
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Schnelle Bewerbung
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend are leaders in professional services to the Data Centre sector globally. * Co-ordinating scope with overall project delivery
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend are leaders in professional services to the Data Centre sector globally. * Co-ordinating scope with overall project delivery
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend are leaders in professional services to the Data Centre sector globally. * Co-ordinating scope with overall project delivery
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend are leaders in professional services to the Data Centre sector globally. * Co-ordinating scope with overall project delivery
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Infrastructure Delivery and technical Projectmanager (m/f/d)
Infrastructure Delivery and technical Projectmanager (m/f/d)
softwareXperts
Vienna, Austria
Teilweise Home-Office
Contribute to the planning, implementation, and delivery of the infrastructure components within a project. * Oversee risk management related to project delivery. * Foster and maintain strong relationships with key business stakeholders to ensure infrastructure delivery aligns with business goals. We are looking for an experienced IT Infrastructure Delivery Manager with a solid technical background to oversee the successful execution of complex IT infrastructure projects. * At least 6 years of experience in IT infrastructure management or delivery, with a focus on Linux, Windows, databases, and cloud technologies.
Contribute to the planning, implementation, and delivery of the infrastructure components within a project. * Oversee risk management related to project delivery. * Foster and maintain strong relationships with key business stakeholders to ensure infrastructure delivery aligns with business goals. We are looking for an experienced IT Infrastructure Delivery Manager with a solid technical background to oversee the successful execution of complex IT infrastructure projects. * At least 6 years of experience in IT infrastructure management or delivery, with a focus on Linux, Windows, databases, and cloud technologies.
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Join our Platform - DTA team at SKIDATA and contribute to building cutting-edge cloud services for our customers. * Feature Development– Design and implement new features in our Java-based cloud services , ensuring high performance and reliability. * Bug Fixing & Maintenance– Identify and resolve issues within our cloud services to maintain optimal performance and scalability . * Performance & Scalability– Optimize system performance and ensure scalability for our cloud services .
Join our Platform - DTA team at SKIDATA and contribute to building cutting-edge cloud services for our customers. * Feature Development– Design and implement new features in our Java-based cloud services , ensuring high performance and reliability. * Bug Fixing & Maintenance– Identify and resolve issues within our cloud services to maintain optimal performance and scalability . * Performance & Scalability– Optimize system performance and ensure scalability for our cloud services .
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Schnelle Bewerbung
Practical experience with AWS cloud services (e.g., Athena, Glue, SageMaker) and Infrastructure as Code (CDK, CloudFormation, or Terraform)
Practical experience with AWS cloud services (e.g., Athena, Glue, SageMaker) and Infrastructure as Code (CDK, CloudFormation, or Terraform)
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Continuous Delivery.
Continuous Delivery.
NEU
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You support the development and delivery of internal training programs to share lighting knowledge across the ZG
You support the development and delivery of internal training programs to share lighting knowledge across the ZG
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Lead and mentor cross-functional architecture and project teams to build capability and ensure successful delivery by fostering collaboration and providing technical direction.
Lead and mentor cross-functional architecture and project teams to build capability and ensure successful delivery by fostering collaboration and providing technical direction.
Schnelle Bewerbung
management, legal, and service teams to support the rollout of security
management, legal, and service teams to support the rollout of security
NEU
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Implement AWS services, including Lambdas and Step Functions.
Implement AWS services, including Lambdas and Step Functions.
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We operate 32 locations in 12 countries on 3 continents, maintaining the highest standard of quality in both our products and services. DO & CO is a leading event catering company, delivering outstanding food and service at high-profile events. This role ensures that all essential services-power, lighting, sound, water supply, and temporary structures-are delivered efficiently, safely, and within budget. * Negotiate contracts and ensure service level agreements (SLAs) are met
We operate 32 locations in 12 countries on 3 continents, maintaining the highest standard of quality in both our products and services. DO & CO is a leading event catering company, delivering outstanding food and service at high-profile events. This role ensures that all essential services-power, lighting, sound, water supply, and temporary structures-are delivered efficiently, safely, and within budget. * Negotiate contracts and ensure service level agreements (SLAs) are met
NEU
To enhance our successful Electronic Service Hub Teamin Leoben, Austria, we are looking for a passionate - As part of the Electronics Service Hub, you will contribute to high‑quality, reliable processes and enable new digital capabilities for internal and external customers. * Strong problem‑solving mindset, self‑organized working style, and ability to work independently in a newly established service area.
To enhance our successful Electronic Service Hub Teamin Leoben, Austria, we are looking for a passionate - As part of the Electronics Service Hub, you will contribute to high‑quality, reliable processes and enable new digital capabilities for internal and external customers. * Strong problem‑solving mindset, self‑organized working style, and ability to work independently in a newly established service area.
NEU
This role oversees the global IT frontend, including the service desk, demand management, and IT PMO, ensuring efficient handling of IT incidents, demands, and projects. By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction. * Accountability for areas of the global IT's frontend, including global service desk, demand management, and IT PMO including IT portfolio management. * Act as interface between business and backend services, owning the communication and stakeholder matrix.
This role oversees the global IT frontend, including the service desk, demand management, and IT PMO, ensuring efficient handling of IT incidents, demands, and projects. By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction. * Accountability for areas of the global IT's frontend, including global service desk, demand management, and IT PMO including IT portfolio management. * Act as interface between business and backend services, owning the communication and stakeholder matrix.
NEU
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Develop applications and services as part of an agile, cross-functional team – depending on your interests and experience * Contribute to the design and architecture of efficient solutions in our microservices-based system * Strong, hands-on experience with microservice and container architectures (Docker & Kubernetes)
Develop applications and services as part of an agile, cross-functional team – depending on your interests and experience * Contribute to the design and architecture of efficient solutions in our microservices-based system * Strong, hands-on experience with microservice and container architectures (Docker & Kubernetes)
NEU
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Implementation of tests of a Java microservice to which the devices are connecting
Implementation of tests of a Java microservice to which the devices are connecting
Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
SAP Solution & Integration Specialist (f/m/x)
SAP Solution & Integration Specialist (f/m/x)
NETCONOMY GmbH
Graz, Wien, Pörtschach
Teilweise Home-Office
Knowledge of various integration technologies such as APIs, Web Services, and messaging systems
Knowledge of various integration technologies such as APIs, Web Services, and messaging systems
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The Innovation Hub of the Vienna Economic Chamber (IHW) is the innovation center that supports Viennese companies through digital services and forward-looking technologies. * Inspiring projects: Work on exciting projects in the areas of digitalization, AI, and new services for Viennese companies.
The Innovation Hub of the Vienna Economic Chamber (IHW) is the innovation center that supports Viennese companies through digital services and forward-looking technologies. * Inspiring projects: Work on exciting projects in the areas of digitalization, AI, and new services for Viennese companies.
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Background in customer service, helpdesk, training support, or similar customer-facing roles
Background in customer service, helpdesk, training support, or similar customer-facing roles
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Schnelle Bewerbung
The role combines infrastructure management, user support, and systems administration with a strong focus on service quality and continuous improvement. * Strong service orientation with excellent communication skills and a user-focused mindset.
The role combines infrastructure management, user support, and systems administration with a strong focus on service quality and continuous improvement. * Strong service orientation with excellent communication skills and a user-focused mindset.