You translate needs from Product Management, Marketing, CX, and Sales into clear business requirements, prioritize the backlog, and ensure successful delivery across the system landscape. You collaborate closely with UX, IT Delivery, Finance, Sales, and external partners — always representing the commercial and business perspective. * Experience as a Product Owner, Business Analyst, or Process Manager in digital, telco, media, or subscription environments. o Own and prioritize the business backlog for O2C processes, commercial journeys, and catalogue changes. o Represent the business perspective in all discovery, alignment, and delivery activities. o Define and refine end‑to‑end customer journeys from a business and process perspective. AI‑Enabled Business Improvement - o Support UAT, rollout, change communication, and business readiness.
mehr