Identify process gaps, risks, inefficiencies, and automation or simplification opportunities. As a Product Owner for Order‑to‑Cash (O2C), you shape how our commercial processes and customer journeys work across Webshop, TV-Apps, CRM, BSS/OSS, Billing, and Customer Care. You maintain and evolve the product catalogue, drive journey and process optimization, and use AI‑enabled methods to support analysis and prioritization. o Own and prioritize the business backlog for O2C processes, commercial journeys, and catalogue changes. Order‑to‑Cash & Process Optimization - o Define and refine end‑to‑end customer journeys from a business and process perspective. * Experience as a Product Owner, Business Analyst, or Process Manager in digital, telco, media, or subscription environments. * Strong understanding of Order-to-Cash processes, subscription models and commercial workflows.
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