Als Guest Relations Agent im Mandarin Oriental, Vienna bist du Teil des Front Office Teams und für verschiedene Aufgaben verantwortlich. As Guest Relations Agent at Mandarin Oriental, Vienna, you will be part of the Front Office team and report directly to our . * Übernahme sämtlicher Aufgaben im Guest Relation, einschließlich Check-in, Check-out, Kreditkartenbearbeitung, Beschwerdemanagement und Gästekorrespondenz. * Handling all Guest Relations duties, including check-in, check-out, credit card processing, complaint management, and guest correspondence. * Acting as the first point of contact for guest relations, feedback, and service requests. Mandarin Oriental, Vienna will be housed in a heritage building and comprise 138 guestrooms and suites surrounding a courtyard in the centre of the property, incorporating a restaurant, bar and outdoor garden.
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