We believe in the power of agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. * Providing 2nd and 3rd-level support to client personnel across various industries, managing and resolving issues related to their demanding web applications (incident management, application support, etc.) * Close cooperation with our internal Customer Experience project teams to guarantee the best possible customer care * Basic technical know-how, and experience to perform application analysis and identifying root causes e.g. based on logs, graphs, with SQL or the Unix Console * Curiosity, desire to learn, and the willingness to leave your comfort zone occasionally is essential - Thanks to our flexible working models, you start your workday when and where it fits you best.
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