End-to-End Customer Journeys | Order-to-Cash | B2C & B2B2C TV Products - As a UX Product Manager, you own the end-to-end customer experience across our digital products. * End-to-End UX Ownership: Own and continuously optimize end-to-end customer journeys across Web and App platforms from a UX, usability, and experience perspective. * Project & Delivery Management: Plan and steer cross-functional initiatives end-to-end, managing scope, timelines, dependencies, and risks. * Strong understanding of UX principles, customer journey design, and end-to-end digital processes (ideally O2C). We are now looking for new talent to shape the future of media together. Your focus is on seamless B2C and B2B2C customer journeys, with particular attention to Order-to-Cash (O2C) processes across Web, App, and service touchpoints. * AI-Enabled UX & Product Improvement: Apply AI-based tools and approaches to support ...
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