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76 Treffer für Customer Success Jobs in Österreich, Steiermark im Umkreis von 30 km
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Downstream (technical glue & customer success) "Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Translate customer system needs into technically coherent solution concepts and requirement inputs (what/when trade-offs) * Drive customer technical engagements, removing blockers to design-ins and design-wins * Strong system thinking: can reason from customer architecture → requirements → solution narrative * Comfortable with customer-facing technical discussions, including escalation handling and structured problem solving * Proven experience producing technical documentation and enablement collateral used by Sales/FAEs/customers
Downstream (technical glue & customer success) "Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Translate customer system needs into technically coherent solution concepts and requirement inputs (what/when trade-offs) * Drive customer technical engagements, removing blockers to design-ins and design-wins * Strong system thinking: can reason from customer architecture → requirements → solution narrative * Comfortable with customer-facing technical discussions, including escalation handling and structured problem solving * Proven experience producing technical documentation and enablement collateral used by Sales/FAEs/customers
Noch nichts dabei? Es gibt 75 weitere Jobs, die zu deiner Suche passen könnten
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Junior Quality Engineers (Customer or Production Focus) (f/m/d) Customer-Focused Quality Assurance - acting as the primary for customer requirements, documentation, audits, and issue resolution. Depending on your strengths, your role may emphasize direct customer interaction or internal quality assurance activities. Customer-Focused Tasks * Implement and monitor customer-defined quality requirements in production * Prepare and maintain quality documentation (Certificates of Conformance, inspection and reliability specifications) and coordinate customer approvals * Organize and support customer audits and visits; ensure smooth communication and execution * Review and align internal processes with customer specifications; manage claims and 8D processes * Strong communication skills in English for the Customer focused role and German language skills for the Production focused role
Junior Quality Engineers (Customer or Production Focus) (f/m/d) Customer-Focused Quality Assurance - acting as the primary for customer requirements, documentation, audits, and issue resolution. Depending on your strengths, your role may emphasize direct customer interaction or internal quality assurance activities. Customer-Focused Tasks * Implement and monitor customer-defined quality requirements in production * Prepare and maintain quality documentation (Certificates of Conformance, inspection and reliability specifications) and coordinate customer approvals * Organize and support customer audits and visits; ensure smooth communication and execution * Review and align internal processes with customer specifications; manage claims and 8D processes * Strong communication skills in English for the Customer focused role and German language skills for the Production focused role
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In this role, you will gain hands-on experience supporting our cutting-edge semiconductor products, assisting customers with technical inquiries, and contributing to the success of our global client base. NXP Semiconductors is seeking a motivated and enthusiastic intern to join our Customer Application Support team. * Assisting in providing technical support to customers regarding product application, integration, and troubleshooting. * Conducting basic testing and reproduction of customer reported issues in a lab environment. * Performing other duties as assigned to support the Customer Application Support team. * Prior experience with customer interaction or technical support is beneficial but not required.
In this role, you will gain hands-on experience supporting our cutting-edge semiconductor products, assisting customers with technical inquiries, and contributing to the success of our global client base. NXP Semiconductors is seeking a motivated and enthusiastic intern to join our Customer Application Support team. * Assisting in providing technical support to customers regarding product application, integration, and troubleshooting. * Conducting basic testing and reproduction of customer reported issues in a lab environment. * Performing other duties as assigned to support the Customer Application Support team. * Prior experience with customer interaction or technical support is beneficial but not required.
Act as CAM engineer when needed: check customer designs for compliance with specifications and prepare CAM tooling for production * Chance to actively contribute to AT&S' success and to create value
Act as CAM engineer when needed: check customer designs for compliance with specifications and prepare CAM tooling for production * Chance to actively contribute to AT&S' success and to create value
All activities that guarantee the fulfilment of the SLA's that have been confirmed by our customers. * Chance to actively contribute to AT&S' success and to create value
All activities that guarantee the fulfilment of the SLA's that have been confirmed by our customers. * Chance to actively contribute to AT&S' success and to create value
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Take PI responsibility at customer audits and for reporting requested data to key customers
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Take PI responsibility at customer audits and for reporting requested data to key customers
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Build early proof points with priority customers and focus on PMIC plays such as attached/bundled PMICs, customer‑specific PMICs, and selective open‑market derivatives as described in the strategy materials. * Strong customer-facing experience: translating application needs into product concepts and roadmap decisions
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Build early proof points with priority customers and focus on PMIC plays such as attached/bundled PMICs, customer‑specific PMICs, and selective open‑market derivatives as described in the strategy materials. * Strong customer-facing experience: translating application needs into product concepts and roadmap decisions
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Decision support for trade offs (customer, capacity, priorities)
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. * Decision support for trade offs (customer, capacity, priorities)
Strong customer orientation and intercultural competence * Chance to actively contribute to AT&S' success and to create value
Strong customer orientation and intercultural competence * Chance to actively contribute to AT&S' success and to create value
In this position, you will work at the interface between customer requirements, product definition and manufacturing execution. The common goal is to ensure technically feasible, manufacturable solutions, stable production and high customer satisfaction throughout the entire product lifecycle. Product Engineering Focus (Customer & Requirements) * Technical interface for customers and internal stakeholders * Evaluation and clarification of customer requirements and technical data * Support of new customer projects and product introductions * Creation of manufacturing-ready, machine-specific CAM data based on customer and Product Engineering input * Netlist comparisons and data checks between customer original data and production data * Chance to actively contribute to AT&S' success and to create value.
In this position, you will work at the interface between customer requirements, product definition and manufacturing execution. The common goal is to ensure technically feasible, manufacturable solutions, stable production and high customer satisfaction throughout the entire product lifecycle. Product Engineering Focus (Customer & Requirements) * Technical interface for customers and internal stakeholders * Evaluation and clarification of customer requirements and technical data * Support of new customer projects and product introductions * Creation of manufacturing-ready, machine-specific CAM data based on customer and Product Engineering input * Netlist comparisons and data checks between customer original data and production data * Chance to actively contribute to AT&S' success and to create value.
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. The purpose of the Equipment Engineering Manager (d/m/f) is to support the production with the required equipment uptime and performance to reach the FAB goals: wafers out, at the right time, cost and quality and satisfy our customers and related stakeholders. * First level escalation to suppliers and internal stakeholders & first level communication revision to customers * Contribute to quality and customer audits and drive actions
"Sense the power of light" - our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. The purpose of the Equipment Engineering Manager (d/m/f) is to support the production with the required equipment uptime and performance to reach the FAB goals: wafers out, at the right time, cost and quality and satisfy our customers and related stakeholders. * First level escalation to suppliers and internal stakeholders & first level communication revision to customers * Contribute to quality and customer audits and drive actions
In this role, you will collaborate closely with sales regions to understand customer requirements, develop technical solutions, and ensure AT&S is positioned as a technology leader in the market. * Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions * Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement * Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader * Strong customer and market orientation with the ability to anticipate trends, combined with project management skills and experience leading technical initiatives * Willingness to engage in technical exchanges with international and represent AT&S interests with external customers
In this role, you will collaborate closely with sales regions to understand customer requirements, develop technical solutions, and ensure AT&S is positioned as a technology leader in the market. * Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions * Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement * Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader * Strong customer and market orientation with the ability to anticipate trends, combined with project management skills and experience leading technical initiatives * Willingness to engage in technical exchanges with international and represent AT&S interests with external customers
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Solution Architect (m/w/d)
Solution Architect (m/w/d)
XXXLdigital - Part of XXXL Group
Wien, Wels, Linz (OÖ) oder Graz
Teilweise Home-Office
Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni-channel shopping experience. * You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture.
Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni-channel shopping experience. * You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture.
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Service Delivery Manager (f/m/x) für Operations und Customer Service
Service Delivery Manager (f/m/x) für Operations und Customer Service
NETCONOMY GmbH
Graz, Vienna, Pörtschach
Teilweise Home-Office
NETCONOMY GmbH * Graz, Vienna, Pörtschach * Feste Anstellung * Home Office, Vollzeit - Sei einer der ersten Bewerber - In den letzten 25 Jahren ist NETCONOMY von einem Startup zu einem Team mit über 450 Mitarbeitenden gewachsen, das an zehn Standorten in Europa zusammenarbeitet. Was uns ausmacht? Agiles Arbeiten, interdisziplinäre Teams und viel Raum für neue Ideen. Menschen mit vielfältigen Hintergründen entwickeln bei uns gemeinsam einzigartige digitale Lösungen. Deine Aufgaben - In dieser Rolle vertrittst du unseren Servicebereich, baust starke Kundenbeziehungen auf und treibst Service-Exzellenz voran. Du organisierst wichtige Abstimmungsmeetings, erstellst Serviceangebote, trägst zur Weiterentwicklung unseres Serviceportfolios bei und verantwortest das Reporting, um höchste Kundenzufriedenheit sicherzustellen.
NETCONOMY GmbH * Graz, Vienna, Pörtschach * Feste Anstellung * Home Office, Vollzeit - Sei einer der ersten Bewerber - In den letzten 25 Jahren ist NETCONOMY von einem Startup zu einem Team mit über 450 Mitarbeitenden gewachsen, das an zehn Standorten in Europa zusammenarbeitet. Was uns ausmacht? Agiles Arbeiten, interdisziplinäre Teams und viel Raum für neue Ideen. Menschen mit vielfältigen Hintergründen entwickeln bei uns gemeinsam einzigartige digitale Lösungen. Deine Aufgaben - In dieser Rolle vertrittst du unseren Servicebereich, baust starke Kundenbeziehungen auf und treibst Service-Exzellenz voran. Du organisierst wichtige Abstimmungsmeetings, erstellst Serviceangebote, trägst zur Weiterentwicklung unseres Serviceportfolios bei und verantwortest das Reporting, um höchste Kundenzufriedenheit sicherzustellen.
NEU
Customer Data Consultant (f/m/x)
Customer Data Consultant (f/m/x)
NETCONOMY GmbH
Graz, Vienna, Pörtschach - Austria
Teilweise Home-Office
Als Customer Data Expert und Mitglied eines Teams von Consultants und Solution Architects bist du für die inhaltliche Steuerung der Konzeptionsprozesse im Bereich Customer Profiling und Marketing verantwortlich. * 3+ Jahre Berufserfahrung im Bereich Customer Profiling oder Marketing Automation (SAP CDP, Emarsys, SF Marketing, andere CDPs)
Als Customer Data Expert und Mitglied eines Teams von Consultants und Solution Architects bist du für die inhaltliche Steuerung der Konzeptionsprozesse im Bereich Customer Profiling und Marketing verantwortlich. * 3+ Jahre Berufserfahrung im Bereich Customer Profiling oder Marketing Automation (SAP CDP, Emarsys, SF Marketing, andere CDPs)
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Unter anderem schreiben wir die Stelle Leiter Customer Quality Management (w/m/x) aus. Das 34-köpfige Qualitätsmanagement unterteilt sich in die Bereiche Customer Quality, Labor/Prüffeld sowie Lieferanten, Projekte & Managementsysteme.
Unter anderem schreiben wir die Stelle Leiter Customer Quality Management (w/m/x) aus. Das 34-köpfige Qualitätsmanagement unterteilt sich in die Bereiche Customer Quality, Labor/Prüffeld sowie Lieferanten, Projekte & Managementsysteme.
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Zur Verstärkung am Standort Graz (Zentrumsnähe, gute Anbindung an öffentliche Verkehrsmittel) suchen wir ab sofort für Vollzeit einen engagierten Service and Sales Customer Advisor im Back Office.
Zur Verstärkung am Standort Graz (Zentrumsnähe, gute Anbindung an öffentliche Verkehrsmittel) suchen wir ab sofort für Vollzeit einen engagierten Service and Sales Customer Advisor im Back Office.
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Business Analyst Customer Service (m/w/x)
Business Analyst Customer Service (m/w/x)
UNITO Versand & Dienstleistungen GmbH
Graz, Österreich
Teilweise Home-Office
Unser Team wächst weiter und sucht am Standort Graz oder Salzburg eine*n Business Analyst Customer Service (m/w/x). * Du konzipierst, entwickelst und implementierst automatisierte Berichts- und Dashboard-Lösungen, um Performance-Kennzahlen im Customer Service transparent darzustellen * Du überwachst kontinuierlich unsere Customer Service Prozesse anhand definierter KPIs und identifizierst proaktiv Engpässe, Ineffizienzen und Verbesserungspotenzial * Du entwickelst und implementierst Maßnahmen zur Steigerung der Prozesseffizienz und -effektivität, immer mit dem Ziel, die Customer Experience zu optimieren * Du leitest konkrete Handlungsempfehlungen zur Optimierung der Customer Journey und der internen Abläufe ab und begleitest deren Umsetzung * Du spielst eine zentrale Rolle bei der Gestaltung und Umsetzung von Transformationsprojekten im Customer Service
Unser Team wächst weiter und sucht am Standort Graz oder Salzburg eine*n Business Analyst Customer Service (m/w/x). * Du konzipierst, entwickelst und implementierst automatisierte Berichts- und Dashboard-Lösungen, um Performance-Kennzahlen im Customer Service transparent darzustellen * Du überwachst kontinuierlich unsere Customer Service Prozesse anhand definierter KPIs und identifizierst proaktiv Engpässe, Ineffizienzen und Verbesserungspotenzial * Du entwickelst und implementierst Maßnahmen zur Steigerung der Prozesseffizienz und -effektivität, immer mit dem Ziel, die Customer Experience zu optimieren * Du leitest konkrete Handlungsempfehlungen zur Optimierung der Customer Journey und der internen Abläufe ab und begleitest deren Umsetzung * Du spielst eine zentrale Rolle bei der Gestaltung und Umsetzung von Transformationsprojekten im Customer Service
Service Delivery Manager (f/m/x) for the Operations and Customer Service area
Service Delivery Manager (f/m/x) for the Operations and Customer Service area
NETCONOMY GmbH
Graz, Vienna, Pörtschach
Teilweise Home-Office
In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service portfolio, and oversee reporting to ensure top-tier customer satisfaction. * Representing the Netconomy service area on the customer side in close cooperation with the internal support teams * Conducting alignment and quarterly meetings with customers and * Extensive experience in customer service and consulting * Acting with composure and confidence in critical situations (e.g., during a customer system outage).
In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service portfolio, and oversee reporting to ensure top-tier customer satisfaction. * Representing the Netconomy service area on the customer side in close cooperation with the internal support teams * Conducting alignment and quarterly meetings with customers and * Extensive experience in customer service and consulting * Acting with composure and confidence in critical situations (e.g., during a customer system outage).
Fachliche Führung eines Teams von technischen Customer Service Mitarbeitern
Fachliche Führung eines Teams von technischen Customer Service Mitarbeitern
Das Streben nach integrierten Lösungen zu den anderen Customer Experience Produkten und ERP-Systemen
Das Streben nach integrierten Lösungen zu den anderen Customer Experience Produkten und ERP-Systemen
Chance to actively contribute to AT&S' success and to create value
Chance to actively contribute to AT&S' success and to create value
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Inside Sales Specialist (m/w/d) I Vollzeit I Graz (Hybrid)
Inside Sales Specialist (m/w/d) I Vollzeit I Graz (Hybrid)
EVK DI Kerschhaggl GmbH
Raaba
Teilweise Home-Office
Schnelle Bewerbung
Operative Kundenbetreuung im Vertriebsinnendienst mit starkem Customer Focus und Fokus auf Vertriebschancen * Mind. 3 Jahre Berufserfahrung im Customer Service, Inside Sales oder in der Auftragsabwicklung
Operative Kundenbetreuung im Vertriebsinnendienst mit starkem Customer Focus und Fokus auf Vertriebschancen * Mind. 3 Jahre Berufserfahrung im Customer Service, Inside Sales oder in der Auftragsabwicklung
NEU
Chance to actively contribute to AT&S' success and to create value
Chance to actively contribute to AT&S' success and to create value
NEU
Chance to actively contribute to AT&S' success and to create value
Chance to actively contribute to AT&S' success and to create value