Als Guest Relations Agent im Mandarin Oriental, Vienna bist du Teil des Front Office Teams und für verschiedene Aufgaben verantwortlich. * Übernahme sämtlicher Aufgaben im Guest Relation, einschließlich Check-in, Check-out, Kreditkartenbearbeitung, Beschwerdemanagement und Gästekorrespondenz. As Guest Relations Agent at Mandarin Oriental, Vienna, you will be part of the Front Office team and report directly to our . * Handling all Guest Relations duties, including check-in, check-out, credit card processing, complaint management, and guest correspondence. * Acting as the first point of contact for guest relations, feedback, and service requests. * Taking care of returning guests and building long-term customer relationships. * Effective oral, written, and non-verbal communication for negotiation and collaboration with internal and external customers.
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