AT&S industrializes leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive & Aerospace, Industrial and Medical and high-performance computing for AI applications. The Specialist Ticketing plays a key role in ensuring the stability, scalability, and continuous improvement of the ticketing platform. The administrator also contributes to the development and execution of service management processes, particularly those related to technical services. * Develop and maintain workflows, business rules, UI policies, script includes, and other platform components * Collaborate with cross-functional teams to implement new features and improve existing processes * Document configurations, processes, and changes for internal knowledge sharing * Familiarity with ITIL processes and their implementation beneficial, with proven experience with ITSM tools ...
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