Strong understanding of UX principles, customer journey design, and end-to-end digital processes (ideally O2C). As a UX Product Manager, you own the end-to-end customer experience across our digital products. You act as the bridge between business, customers, and IT, translating customer needs and business goals into clear UX, product, and delivery requirements while ensuring efficient implementation across the system landscape. * End-to-End UX Ownership: Own and continuously optimize end-to-end customer journeys across Web and App platforms from a UX, usability, and experience perspective. * Requirements & UX Translation: Translate business goals and customer insights into clear requirements, user stories, and acceptance criteria. * Stakeholder & Roadmap Management: Align stakeholders and own the UX/journey roadmap. * AI-Enabled UX & Product Improvement: Apply AI-based tools and ...
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