The Deskside is responsible for overseeing the deskside support team, ensuring the delivery of high-quality IT support services to end-users. * Ensure timely and effective resolution of IT support requests and incidents * Proven experience in IT support, with at least 2-3 years in a leadership or supervisory role - Our innovative solutions enable to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. And we do it together, with deep connections and limitless collaboration. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL best practices.
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