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Customer Support Manager
St Pölten
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We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS * You enjoy engaging directly with customers and take pride in resolving issues efficiently.
We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS * You enjoy engaging directly with customers and take pride in resolving issues efficiently.
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We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS
We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS
We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS * You enjoy engaging directly with customers and take pride in resolving issues efficiently.
We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS * You enjoy engaging directly with customers and take pride in resolving issues efficiently.
We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS * You enjoy engaging directly with customers and take pride in resolving issues efficiently.
We are looking for a Customer Success Manager who's ready to take ownership from day one. * Own onboarding, support, upsell - the full lifecycle * 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS * You enjoy engaging directly with customers and take pride in resolving issues efficiently.
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Background in customer service, helpdesk, training support, or similar customer-facing roles * Management and documentation of customer requests in the CRM, ensuring SLA compliance and supporting KPI performance * Act as “the voice of the customer,” advocating for usability improvements and feature enhancements * Good knowledge of Windows, MS Office 365, basic networking, and remote support tools
Background in customer service, helpdesk, training support, or similar customer-facing roles * Management and documentation of customer requests in the CRM, ensuring SLA compliance and supporting KPI performance * Act as “the voice of the customer,” advocating for usability improvements and feature enhancements * Good knowledge of Windows, MS Office 365, basic networking, and remote support tools
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. This new team will be a cornerstone of Bitpanda's future, ensuring millions of users receive fast, friendly, and reliable support. * Align daily with your manager and collaborate closely to meet team and company targets * Spot opportunities to streamline and improve support processes * Partner with other departments to elevate customer satisfaction and help boost our Net Promoter Score (NPS) * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with ...
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. This new team will be a cornerstone of Bitpanda's future, ensuring millions of users receive fast, friendly, and reliable support. * Align daily with your manager and collaborate closely to meet team and company targets * Spot opportunities to streamline and improve support processes * Partner with other departments to elevate customer satisfaction and help boost our Net Promoter Score (NPS) * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with ...
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As a Key Account Manager – International Field Sales, you will take full responsibility for an established customer portfolio while actively developing new business in your assigned regions. * Provide professional, regular on-site consultation and customer support For more than 75 years, we have stood for innovation, technical excellence, and top quality, delivering labels, markings, and decorative solutions for customers across a wide range of industries worldwide. Our customers include some of the world's leading brands in the automotive, fashion, sportswear and industrial sectors who demand the highest quality solutions which Barta provides. * Proactively acquire new customers and expand market presence * Advise customers on technical feasibility, applications, and solutions * Maintain structured reporting of customer activities in the CRM system * Customer-oriented, solution-driven mindset
As a Key Account Manager – International Field Sales, you will take full responsibility for an established customer portfolio while actively developing new business in your assigned regions. * Provide professional, regular on-site consultation and customer support For more than 75 years, we have stood for innovation, technical excellence, and top quality, delivering labels, markings, and decorative solutions for customers across a wide range of industries worldwide. Our customers include some of the world's leading brands in the automotive, fashion, sportswear and industrial sectors who demand the highest quality solutions which Barta provides. * Proactively acquire new customers and expand market presence * Advise customers on technical feasibility, applications, and solutions * Maintain structured reporting of customer activities in the CRM system * Customer-oriented, solution-driven mindset
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Junior Quality Manager m/f/d - food ingredients | part-time or full-time | Vienna 22
Junior Quality Manager m/f/d - food ingredients | part-time or full-time | Vienna 22
zwölfer – die 360° personalberatung
Wien
The company develops natural products for global food customers in more than 80 countries and operates production facilities in Lower Austria. With steady growth and an open, corporate culture, our client offers an exciting opportunity as a Junior Quality Manager to join a dynamic and committed team for the modern Vienna office (22nd district / U1 / VIC). * Handle quality-related customer inquiries, questionnaires and complaints * Support the Sales in quality related matters
The company develops natural products for global food customers in more than 80 countries and operates production facilities in Lower Austria. With steady growth and an open, corporate culture, our client offers an exciting opportunity as a Junior Quality Manager to join a dynamic and committed team for the modern Vienna office (22nd district / U1 / VIC). * Handle quality-related customer inquiries, questionnaires and complaints * Support the Sales in quality related matters
NEU
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Product Manager / Business Development Manager Life Science (m/f/d)
Product Manager / Business Development Manager Life Science (m/f/d)
Biomedica Medizinprodukte Gmbh
Wien
Work closely with cross-functional teams including suppliers, distributor managers, sales teams as well as and customers Customer Engagement and Support * Provide technical support and training to sales teams and customers We serve customers in the field of medical devices, in-vitro diagnostics, life science products, biomedical immunoassays and clinical IT with headquarters in Vienna. * Conduct market research to identify trends, customer needs, and competitive landscape together with sales teams and our business development. * Engage with key customers and to gather feedback and understand their needs * Experience as a product manager or salesperson in the biotech or life sciences industry is welcome but not required * Benefits like supported costs for meals and public transport, gym and more
Work closely with cross-functional teams including suppliers, distributor managers, sales teams as well as and customers Customer Engagement and Support * Provide technical support and training to sales teams and customers We serve customers in the field of medical devices, in-vitro diagnostics, life science products, biomedical immunoassays and clinical IT with headquarters in Vienna. * Conduct market research to identify trends, customer needs, and competitive landscape together with sales teams and our business development. * Engage with key customers and to gather feedback and understand their needs * Experience as a product manager or salesperson in the biotech or life sciences industry is welcome but not required * Benefits like supported costs for meals and public transport, gym and more
NEU
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Although we have our roots in Austria, we are "born global" and work with customers and all over the world. * Sales Accelerator: Drive partner performance, provide hands-on support on co-marketing, co-branding, and market-specific campaigns
Although we have our roots in Austria, we are "born global" and work with customers and all over the world. * Sales Accelerator: Drive partner performance, provide hands-on support on co-marketing, co-branding, and market-specific campaigns
Experience in Customer Services / Sales / Relation Processes (e.g., helpdesk, training programs, company academies, key account support) * Lead and support process mapping, reengineering, standardization, and documentation for operational excellence * Conduct internal audits and support external audits and certifications
Experience in Customer Services / Sales / Relation Processes (e.g., helpdesk, training programs, company academies, key account support) * Lead and support process mapping, reengineering, standardization, and documentation for operational excellence * Conduct internal audits and support external audits and certifications
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With us you receive the perfect support for ensuring your professional success - together with consultants specialised in your industry. With strong international growth and cutting-edge technology, the company serves global customers across various industries, including electronics, research, and advanced manufacturing. * Build and maintain strong relationships with customers and key stakeholders worldwide * International projects and exciting customer interactions
With us you receive the perfect support for ensuring your professional success - together with consultants specialised in your industry. With strong international growth and cutting-edge technology, the company serves global customers across various industries, including electronics, research, and advanced manufacturing. * Build and maintain strong relationships with customers and key stakeholders worldwide * International projects and exciting customer interactions
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Guide/support service operations leaders to identify process gaps improve service delivery and customer experience. Manage Global Service Excellence activities to optimize Capital and Service Business, and support overall Abbott Vascular (AV) Business through, analytics and digitization. * Identify specific opportunities for customer experience, efficiency or revenue opportunities. * Focuses on the Customer: Is dedicated to meeting the needs of internal and external customers Support Services
Guide/support service operations leaders to identify process gaps improve service delivery and customer experience. Manage Global Service Excellence activities to optimize Capital and Service Business, and support overall Abbott Vascular (AV) Business through, analytics and digitization. * Identify specific opportunities for customer experience, efficiency or revenue opportunities. * Focuses on the Customer: Is dedicated to meeting the needs of internal and external customers Support Services
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As the technology arm of the ADMIRAL Group, we are passionate about creating an innovative product experience for our customers and becoming one of the leading technology providers in the sports betting sector, both nationally and internationally. * Relocation-Support
As the technology arm of the ADMIRAL Group, we are passionate about creating an innovative product experience for our customers and becoming one of the leading technology providers in the sports betting sector, both nationally and internationally. * Relocation-Support
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. We're looking for an Engineering Manager to lead our Core Infrastructure team—the group that builds and maintains the backbone of Bitpanda's trading and investing platform. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. We're looking for an Engineering Manager to lead our Core Infrastructure team—the group that builds and maintains the backbone of Bitpanda's trading and investing platform. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. The Engineering Manager for the BOSS team leads the development and evolution of one of Bitpanda's core internal platforms that is used across the business. The engineering manager also partners closely with cross-functional stakeholders to understand internal needs, translate them into a clear product and technical roadmap, and drive high-quality execution. * Define technical roadmaps, and work with a product manager to groom the backlog factoring in technical debt and prioritisation of impactful services. * Work closely with other managers, stakeholders, and teams across the organisation to ensure that the microservices architecture aligns with the broader company objectives.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. The Engineering Manager for the BOSS team leads the development and evolution of one of Bitpanda's core internal platforms that is used across the business. The engineering manager also partners closely with cross-functional stakeholders to understand internal needs, translate them into a clear product and technical roadmap, and drive high-quality execution. * Define technical roadmaps, and work with a product manager to groom the backlog factoring in technical debt and prioritisation of impactful services. * Work closely with other managers, stakeholders, and teams across the organisation to ensure that the microservices architecture aligns with the broader company objectives.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. The Engineering Manager for the Screening & Risk Services team will lead the development and maintenance of Bitpanda's critical back-end risk infrastructure — including real-time transaction and user screening engines, compliance data-pipelines, alerting and case-management tooling, and integrations with external sanctions / watchlist / identity-verification data providers. * Define technical roadmaps, and work with a product manager to groom the backlog factoring in technical debt and prioritisation of impactful services. * Work closely with other managers, stakeholders, and teams across the organisation to ensure that the microservices architecture aligns with the ...
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. The Engineering Manager for the Screening & Risk Services team will lead the development and maintenance of Bitpanda's critical back-end risk infrastructure — including real-time transaction and user screening engines, compliance data-pipelines, alerting and case-management tooling, and integrations with external sanctions / watchlist / identity-verification data providers. * Define technical roadmaps, and work with a product manager to groom the backlog factoring in technical debt and prioritisation of impactful services. * Work closely with other managers, stakeholders, and teams across the organisation to ensure that the microservices architecture aligns with the ...
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. You possess a robust problem-solving and customer-oriented mindset. * Perform day-to-day reviews for Source of Funds (SoF) and/or Source of Wealth (SoW), primarily focusing on fiat transactions and low-risk customers. You will diligently oversee customers' financial activities and identify any potential red flags on users' accounts. You will directly interact with customers to request any necessary additional documents. * Conduct regular transaction monitoring reviews to assess if a follow-up PoF/PoW is required, always balancing the overall customer experience with strict adherence to regulatory requirements.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. You possess a robust problem-solving and customer-oriented mindset. * Perform day-to-day reviews for Source of Funds (SoF) and/or Source of Wealth (SoW), primarily focusing on fiat transactions and low-risk customers. You will diligently oversee customers' financial activities and identify any potential red flags on users' accounts. You will directly interact with customers to request any necessary additional documents. * Conduct regular transaction monitoring reviews to assess if a follow-up PoF/PoW is required, always balancing the overall customer experience with strict adherence to regulatory requirements.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. As a Senior Product Designer for the design system team you will be fundamental to enable our product teams to consistently build premium experiences at scale for millions of customers. * Collaborate Cross-Functionally: Work closely with designers, product managers, engineers and other stakeholders to turn accessibility, business, and user needs into simple and intuitive solutions that work at scale through a process of rapid exploration, definition, and validation. * Mentor and Advocate: Support peers, give feedback and guidance regarding design systems, foster a mindset that prioritizes scalability and coherence while promoting the DS value and adoption across teams
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. As a Senior Product Designer for the design system team you will be fundamental to enable our product teams to consistently build premium experiences at scale for millions of customers. * Collaborate Cross-Functionally: Work closely with designers, product managers, engineers and other stakeholders to turn accessibility, business, and user needs into simple and intuitive solutions that work at scale through a process of rapid exploration, definition, and validation. * Mentor and Advocate: Support peers, give feedback and guidance regarding design systems, foster a mindset that prioritizes scalability and coherence while promoting the DS value and adoption across teams
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You will work on the core processing pipeline that transforms raw test results, audio streams, signaling logs, and real-time metrics into meaningful reports, analytics, and alerts delivered to our customers.
You will work on the core processing pipeline that transforms raw test results, audio streams, signaling logs, and real-time metrics into meaningful reports, analytics, and alerts delivered to our customers.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. Your mission is to define and execute a unified security strategy that protects Bitpanda's platform, customers, and data — while enabling agility and growth. * Ensure Regulatory and Audit Readiness: Maintain alignment with relevant frameworks (e.g., DORA, ISO27001, SOC2, NIST, CIS) and support audits and compliance activities. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. Your mission is to define and execute a unified security strategy that protects Bitpanda's platform, customers, and data — while enabling agility and growth. * Ensure Regulatory and Audit Readiness: Maintain alignment with relevant frameworks (e.g., DORA, ISO27001, SOC2, NIST, CIS) and support audits and compliance activities. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. This hands-on role will collaborate cross-functionally to implement security best practices and technologies that reduce risk, enable compliance, and support incident response capabilities. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. This hands-on role will collaborate cross-functionally to implement security best practices and technologies that reduce risk, enable compliance, and support incident response capabilities. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
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Senior Software Engineer, Python (Asset Pricing & Hedging) (m/f/d)
Senior Software Engineer, Python (Asset Pricing & Hedging) (m/f/d)
Bitpanda GmbH
Vienna
Teilweise Home-Office
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. * Work in a high-impact environment where your code directly supports critical business functions across the company * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. * Work in a high-impact environment where your code directly supports critical business functions across the company * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Senior Fullstack Engineer, Angular & NestJS (DeFi Wallet) (m/f/d)
Senior Fullstack Engineer, Angular & NestJS (DeFi Wallet) (m/f/d)
Bitpanda GmbH
Vienna
Teilweise Home-Office
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. * A proactive contributor who fosters collaboration and shares knowledge to support teammates across cross-functional teams. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. * A proactive contributor who fosters collaboration and shares knowledge to support teammates across cross-functional teams. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Beliebte Jobs
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- Leitung Kundenservice
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