Leitung der Schichten im Front Office und Guest Relation, inklusive Anleitung und Schulung von Front Office Agents, Auszubildenden und Praktikanten. * Leading shifts in the Front Office and Guest Relations, including guiding and training Front Office Agents, apprentices, and interns. * Maintaining a visible presence at the Front Office during assigned shifts and providing operational support to the team. * Ability to share this vision with others and support them in its execution. * Hands-on support of the team, including check-ins/outs, handling guest requests, and other operational tasks. * Effective verbal, written, and non-verbal communication skills to negotiate and collaborate with internal and external customers. * Public transport ticket support (€365.00): As part of our commitment to promoting sustainability, we offer public transport ticket support.
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