Dive deep into user feedback to identify critical product and feature requests, working closely with internal teams to share actionable insights and improve the customer experience. * Experience with Customer Care systems, such as Zendesk, is desirable but optional. Our user-friendly, trade-everything platform empowers both first-time and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. In this role, you will handle customer inquiries with profes
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