The Head of IT Business Interfaces is responsible for ensuring that IT practices and systems comply with global standards and legal requirements, thereby meeting quality standards and passing audits. By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction. * Business Knowledge: Understanding of business processes and strategies to effectively align IT solutions with corporate objectives. This role oversees the global IT frontend, including the service desk, demand management, and IT PMO, ensuring efficient handling of IT incidents, demands, and projects. * Accountability for areas of the global IT's frontend, including global service desk, demand management, and IT PMO including IT portfolio management. * Build and maintain relationships with key stakeholders, including IT internal and external ...
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