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23
21 Treffer für Assistant Customer Service Jobs in Kirchbichl,Steiermark im Umkreis von 30 km
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In your role, you act as the key link between customers and the plant for all quality-related topics. You drive structured complaint handling, coordinate corrective actions, and ensure transparent communication to achieve high customer satisfaction and continuous quality improvement. * Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions * Act as the single point of contact for customers regarding quality-related topics and inquiries * Maintain continuous communication with customers or AQM for complaints, deviations, and general requests * Support global AT&S sites in complaint handling and align with local customer requirements * Train and guide internal teams on customer-specific quality standards and reject analysis * Represent the company during customer visits, audits, and quality discussions
In your role, you act as the key link between customers and the plant for all quality-related topics. You drive structured complaint handling, coordinate corrective actions, and ensure transparent communication to achieve high customer satisfaction and continuous quality improvement. * Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions * Act as the single point of contact for customers regarding quality-related topics and inquiries * Maintain continuous communication with customers or AQM for complaints, deviations, and general requests * Support global AT&S sites in complaint handling and align with local customer requirements * Train and guide internal teams on customer-specific quality standards and reject analysis * Represent the company during customer visits, audits, and quality discussions
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Web Application Service Engineer (f/m/x)
Web Application Service Engineer (f/m/x)
NETCONOMY GmbH
Graz, Vienna, Pörtschach - Austria
Teilweise Home-Office
As Web Application Service Engineer you will play a key role in supporting and assisting our customers' productive environments. * Analyzing various complex application requests and independently creating solution approaches as part of the Customer Service team - In this job, you act as an interface between the customer and our project teams. * Close cooperation with our internal Customer Experience project teams to guarantee the best possible customer care * Acting calm and professional in difficult customer situations * Several years of experience in business customer management
As Web Application Service Engineer you will play a key role in supporting and assisting our customers' productive environments. * Analyzing various complex application requests and independently creating solution approaches as part of the Customer Service team - In this job, you act as an interface between the customer and our project teams. * Close cooperation with our internal Customer Experience project teams to guarantee the best possible customer care * Acting calm and professional in difficult customer situations * Several years of experience in business customer management
Represent AT&S toward customers, , , and other stakeholders
Represent AT&S toward customers, , , and other stakeholders
Perform customer support, failure analysis and root cause investigations * Drive continuous improvement initiatives to enhance customer satisfaction
Perform customer support, failure analysis and root cause investigations * Drive continuous improvement initiatives to enhance customer satisfaction
Analyze and evaluate ESG programs, projects, and customer requests, while supporting group-wide sustainability initiatives and best practice sharing
Analyze and evaluate ESG programs, projects, and customer requests, while supporting group-wide sustainability initiatives and best practice sharing
You will play a key part in evaluating new technologies, developing concepts, and translating customer requirements into effective technical solutions.
You will play a key part in evaluating new technologies, developing concepts, and translating customer requirements into effective technical solutions.
By building strong stakeholder relationships, you actively contribute to digitalization, operational stability, and the effective delivery of IT services across both local and group-level environments. * Collaborate closely with Centers of Excellence, service owners, and delivery teams to enable seamless execution * Solid understanding of enterprise IT landscapes, including applications, infrastructure, and service management * Familiarity with demand and portfolio management as well as IT service processes
By building strong stakeholder relationships, you actively contribute to digitalization, operational stability, and the effective delivery of IT services across both local and group-level environments. * Collaborate closely with Centers of Excellence, service owners, and delivery teams to enable seamless execution * Solid understanding of enterprise IT landscapes, including applications, infrastructure, and service management * Familiarity with demand and portfolio management as well as IT service processes
This role oversees the global IT frontend, including the service desk, demand management, and IT PMO, ensuring efficient handling of IT incidents, demands, and projects. By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction. * Accountability for areas of the global IT's frontend, including global service desk, demand management, and IT PMO including IT portfolio management. * Act as interface between business and backend services, owning the communication and stakeholder matrix. All activities that guarantee the fulfilment of the SLA's that have been confirmed by our customers.
This role oversees the global IT frontend, including the service desk, demand management, and IT PMO, ensuring efficient handling of IT incidents, demands, and projects. By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction. * Accountability for areas of the global IT's frontend, including global service desk, demand management, and IT PMO including IT portfolio management. * Act as interface between business and backend services, owning the communication and stakeholder matrix. All activities that guarantee the fulfilment of the SLA's that have been confirmed by our customers.
As part of the Electronics Service Hub, you will contribute to high‑quality, reliable processes and enable new digital capabilities for internal and external customers. To enhance our successful Electronic Service Hub Teamin Leoben, Austria, we are looking for a passionate * Strong problem‑solving mindset, self‑organized working style, and ability to work independently in a newly established service area.
As part of the Electronics Service Hub, you will contribute to high‑quality, reliable processes and enable new digital capabilities for internal and external customers. To enhance our successful Electronic Service Hub Teamin Leoben, Austria, we are looking for a passionate * Strong problem‑solving mindset, self‑organized working style, and ability to work independently in a newly established service area.
Represent AT&S towards internal and external stakeholders such as customers, suppliers, partners, business units, and funding agencies * Identify, plan, and drive customer-related product development projects * Customer-oriented mindset with an entrepreneurial spirit
Represent AT&S towards internal and external stakeholders such as customers, suppliers, partners, business units, and funding agencies * Identify, plan, and drive customer-related product development projects * Customer-oriented mindset with an entrepreneurial spirit
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Take PI responsibility at customer audits and for reporting requested data to key customers
Take PI responsibility at customer audits and for reporting requested data to key customers
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Senior Manager - Test Production Systems (d/m/f)
Senior Manager - Test Production Systems (d/m/f)
ams-OSRAM International GmbH
Premstätten (Steiermark)
Teilweise Home-Office
Collect internal customer feedback on team deliverables, share it with stakeholders, and initiate improvements where necessary
Collect internal customer feedback on team deliverables, share it with stakeholders, and initiate improvements where necessary
Principal R&D Validation Engineer - PMIC (d/m/f)
Principal R&D Validation Engineer - PMIC (d/m/f)
ams-OSRAM International GmbH
Premstätten (Steiermark)
Interpreting customer requirements and developing validation schedules * Analyzing Customer problem reports and identifying problem's causes * Customer oriented with good communication skills
Interpreting customer requirements and developing validation schedules * Analyzing Customer problem reports and identifying problem's causes * Customer oriented with good communication skills
Act as CAM engineer when needed: check customer designs for compliance with specifications and prepare CAM tooling for production
Act as CAM engineer when needed: check customer designs for compliance with specifications and prepare CAM tooling for production
In your roleas a Specialist OT RUN, you ensure the stable and efficient operation of OT systems, infrastructure, and applications in line with defined service level agreements. * Prioritize, manage, and escalate service requests according to defined procedures
In your roleas a Specialist OT RUN, you ensure the stable and efficient operation of OT systems, infrastructure, and applications in line with defined service level agreements. * Prioritize, manage, and escalate service requests according to defined procedures
In this role, you will collaborate closely with sales regions to understand customer requirements, develop technical solutions, and ensure AT&S is positioned as a technology leader in the market. * Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions * Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement * Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader * Strong customer and market orientation with the ability to anticipate trends, combined with project management skills and experience leading technical initiatives * Willingness to engage in technical exchanges with international and represent AT&S interests with external customers
In this role, you will collaborate closely with sales regions to understand customer requirements, develop technical solutions, and ensure AT&S is positioned as a technology leader in the market. * Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions * Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement * Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader * Strong customer and market orientation with the ability to anticipate trends, combined with project management skills and experience leading technical initiatives * Willingness to engage in technical exchanges with international and represent AT&S interests with external customers
Senior Principal Analog Designer - Foundry (d/m/f)
Senior Principal Analog Designer - Foundry (d/m/f)
ams-OSRAM International GmbH
Premstätten (Steiermark)
The role focuses on enabling external customers to design in our technologies through a reusable analog IP library that supports our customers. * Maintain structured bug tracking and customer notification flows * Assess completeness of the IP portfolio and actively contribute to building the roadmap of IP based on customer demands * Drive make or buy evaluations and proposals for new IP developments based on customer and business needs * Oversee a small team of IP design engineers developing IP blocks for foundry customers * Excellent communication skills and experience working with customers and cross functional technical teams
The role focuses on enabling external customers to design in our technologies through a reusable analog IP library that supports our customers. * Maintain structured bug tracking and customer notification flows * Assess completeness of the IP portfolio and actively contribute to building the roadmap of IP based on customer demands * Drive make or buy evaluations and proposals for new IP developments based on customer and business needs * Oversee a small team of IP design engineers developing IP blocks for foundry customers * Excellent communication skills and experience working with customers and cross functional technical teams
You ensure alignment with ITIL standards while maintaining high service quality and transparency. * Establish and steer KPI frameworks to proactively track performance, identify bottlenecks, and continuously enhance service quality and efficiency * Orchestrate cross-functional collaboration by aligning requirement across Centers of Excellence and Service Delivery, ensuring consistency, scalability, and high-quality outputs
You ensure alignment with ITIL standards while maintaining high service quality and transparency. * Establish and steer KPI frameworks to proactively track performance, identify bottlenecks, and continuously enhance service quality and efficiency * Orchestrate cross-functional collaboration by aligning requirement across Centers of Excellence and Service Delivery, ensuring consistency, scalability, and high-quality outputs
Your work strengthens AT&S's capability to industrialize innovative technologies and broaden the plant's service portfolio.
Your work strengthens AT&S's capability to industrialize innovative technologies and broaden the plant's service portfolio.
Secure and manage identity services for global operations. As an IT Directory Specialist, you will be responsible for managing and securing core IT services, including Active Directory, Entra ID (Azure AD), Public Key Infrastructure (PKI), and Asset Management. You will ensure stability, security, and compliance of identity and access management systems, certificate services, and IT asset lifecycle processes. * Operate and maintain identity and access management (IAM) services for designated compliance environments
Secure and manage identity services for global operations. As an IT Directory Specialist, you will be responsible for managing and securing core IT services, including Active Directory, Entra ID (Azure AD), Public Key Infrastructure (PKI), and Asset Management. You will ensure stability, security, and compliance of identity and access management systems, certificate services, and IT asset lifecycle processes. * Operate and maintain identity and access management (IAM) services for designated compliance environments
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Senior IT Solution Architect - CoE IT Infrastructure & Security
Senior IT Solution Architect - CoE IT Infrastructure & Security
AT&S Austria Technologie & Systemtechnik AG
Leoben
You act as a strategic connector between business stakeholders, infrastructure teams, and security functions-shaping sustainable and resilient IT services across the entire organization.
You act as a strategic connector between business stakeholders, infrastructure teams, and security functions-shaping sustainable and resilient IT services across the entire organization.
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EDI Mapping Specialist - with e-invoicing (f/m/d)
EDI Mapping Specialist - with e-invoicing (f/m/d)
ecosio GmbH
Austria, Germany, Spain, UK, Italy, Hungary, Portugal, Croatia, France, Poland - Remote
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. * analysing and creating convertible data formats and protocols (mappings) to make data exchange as easy as possible for our customers * supporting the team in initiating and managing customer projects - Direct contact with customers is not
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. * analysing and creating convertible data formats and protocols (mappings) to make data exchange as easy as possible for our customers * supporting the team in initiating and managing customer projects - Direct contact with customers is not
EDI / E-Invoicing Integration Engineer (f/m/d) - with fluent German
EDI / E-Invoicing Integration Engineer (f/m/d) - with fluent German
ecosio GmbH
Austria, Germany, Spain, UK, Italy, Hungary, Portugal, Croatia - Remote
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. Are you passionate about working directly with the customers on the technical implementation and integration of our solution? * communicating worldwide with our companies, customers and their suppliers * acting as the interface between our customers, their ERP System and our SaaS platform * taking on new customers (after handover from Sales) and independently progressing your integration projects * appearing as a sparring partner for our customers and solving their technical issues * experience with EDI onboardings, EDI service providers and Value Added Networks (VANs)
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. Are you passionate about working directly with the customers on the technical implementation and integration of our solution? * communicating worldwide with our companies, customers and their suppliers * acting as the interface between our customers, their ERP System and our SaaS platform * taking on new customers (after handover from Sales) and independently progressing your integration projects * appearing as a sparring partner for our customers and solving their technical issues * experience with EDI onboardings, EDI service providers and Value Added Networks (VANs)
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In your role, you will lead process development activities at R&D level, focusing on advanced manufacturing technologies for substrate and packaging applications. You will drive innovation from early concept through qualification, working with cutting‑edge processes and collaborating closely with global R&D teams, production sites, and strategic partners to enable next‑generation technologies. * Lead R&D process development across technologies such as plating, lithography, laser drilling, assembly, plasma etching, planarization, and sputtering * Develop new manufacturing concepts in alignment with global R&D teams, plants, and partners * Proven experience in R&D, process engineering, IC substrate, assembly, or packaging industries * AT&S Austria Technologie & Systemtechnik AG * Leoben * Feste Anstellung * Vollzeit - Be part of our team!
In your role, you will lead process development activities at R&D level, focusing on advanced manufacturing technologies for substrate and packaging applications. You will drive innovation from early concept through qualification, working with cutting‑edge processes and collaborating closely with global R&D teams, production sites, and strategic partners to enable next‑generation technologies. * Lead R&D process development across technologies such as plating, lithography, laser drilling, assembly, plasma etching, planarization, and sputtering * Develop new manufacturing concepts in alignment with global R&D teams, plants, and partners * Proven experience in R&D, process engineering, IC substrate, assembly, or packaging industries * AT&S Austria Technologie & Systemtechnik AG * Leoben * Feste Anstellung * Vollzeit - Be part of our team!
To enhance our Maintenance Engineering Team at the Headquarters in Leoben, we are looking for a passionate * Planning, coordinating, and overseeing maintenance activities for production facilities, machinery, and technical equipment * Implementing preventive maintenance programs and creating maintenance schedules to ensure smooth equipment operation * Collaborating closely with various departments, including Production, Quality Assurance, and Procurement, to optimize equipment maintenance and minimize production downtime * Introducing new technologies and methods for continuous improvement of maintenance processes and equipment performance * Ensuring compliance with legal regulations, standards, and guidelines in maintenance and occupational safety * Professional experience in maintenance, ideally in the manufacturing industry
To enhance our Maintenance Engineering Team at the Headquarters in Leoben, we are looking for a passionate * Planning, coordinating, and overseeing maintenance activities for production facilities, machinery, and technical equipment * Implementing preventive maintenance programs and creating maintenance schedules to ensure smooth equipment operation * Collaborating closely with various departments, including Production, Quality Assurance, and Procurement, to optimize equipment maintenance and minimize production downtime * Introducing new technologies and methods for continuous improvement of maintenance processes and equipment performance * Ensuring compliance with legal regulations, standards, and guidelines in maintenance and occupational safety * Professional experience in maintenance, ideally in the manufacturing industry