StepStone would like to be your lifelong career companion and offers a range of career services via our various platforms. If your life plan changes, you develop further or strive for new goals, StepStone offers the right support for your career. Our goal is to build a long-term relationship and create a product and service that is available 24 hours a day, 7 days a week, so that you can take your life and future into your own hands.
1. General; Scope
2. Object of the Agreement and Scope of the Services
2.1. The StepStone-Platforms contain a considerable amount of information and services on career and profession for candidates and users of the StepStone-Platforms. The services include, notably making published job advertisements of Recruiters accessible for you, providing technical tools for the application process, as well as information on their proper use.
2.3. you can use some services without registration. A registration enables you to use additional functions and services, which cannot be used without registration. StepStone is not obliged to provide you with these services without registration. you can find an overview of the current services and how they work here.
2.4. Notifications on suitable Job Offers and Services
2.4.1. you may subscribe to frequent e-mail notifications through the StepStone-Platforms that will alert you about job offers or other services (“Notifications”) that StepStone believes may be of interest or relevant for you. The assessment is based on information from your profile, on settings you have made yourself for notifications and/or on your search and your usage behavior on the StepStone-Platforms. you can set up multiple notifications for different job-searches and services. Please note that if you no longer wish to receive notifications, you must unsubscribe from all notifications you have set up individually, in order to avoid deleting those notifications that you wish to continue to receive.
2.4.2. If a registered User uses the platforms again after some time of inactivity, the User will start, according to StepStone’s assessment, a new “Search Cycle”. In order to further ensure the usability of the StepStone-Platforms, StepStone will continue to send the User regular e-mail notifications, which, according StepStone’s estimation, could be of interest to the User or could be relevant for the User.
2.4.3. Based on empirical values and in-depth analysis of the careers of employees in their companies, StepStone can identify an “Employee Life Cycle” for almost any User. The Employee Life Cycle describes the career path of a candidate within one or more companies, or his or her professional life. In order to optimize a candidate’s career planning, StepStone may send relevant information on career development to registered users, that have not been active on the platforms in a while, by email or through their user account.
2.4.4. In order to ensure your authentication, i.e. to avoid unauthorised notification subscriptions on behalf of third parties, we will send you a confirmation e-mail after your first registration, in which we ask you to confirm your registration again by clicking a link in the e-mail. The authentication process is not required if you are logged in as a registered user and set up notifications for suitable job offers or services. Authentication by entering a password can in some cases also be skipped, if you click on the link provided in a notification to you (“soft-login”), and gives you the option of limited access to your account without prior login.
2.4.5. With the creation of a user account for candidates (“user account”) you will automatically receive notifications related to your searches. Settings such as frequency, accuracy, or disabling all or some of your subscribed notifications can be adjusted in your account settings.
As part of your user profile you can subscribe to various Newsletters we offer on different subjects. We may also send you email-newsletters regarding StepStone Services which are similar to StepStone Services that you already use, if you have not objected to such newsletters. You may at any time object to all of StepStone’s newsletters free of charge. We will inform you about your right of objection when we collect your email-address and in the respective newsletter. Should you no longer wish to receive our email messages, please click the unsubscribe link located within each message and/or contact us at firstname.lastname@example.org. Additionally, you can view and change settings in your user account.
2.6. User Account
Certain services are only available for registered users of a user account. How to register for a user account is described in section 3.
2.7. Saved Job Offers
You can save job offers that you have viewed by clicking on the button provided for this purpose in the job offer. You can then access entries saved in this way in your user account. StepStone can analyse your stored entries and, based on this analysis, can optimise and customise the services offered to you. StepStone can remind you of your saved job offers by e-mail.
2.8. User Profil
You can create a personal profile (“user profile”) within your user account. You can add information to the profile that is related to your CV, as well as your own attachments, such as CV or certificates. If you upload attachments to complete your profile, we analyse their content and structure in an automated process and use this analysis to improve the services we provide to you. We also use the data you provide us with to recommend jobs on our platforms based on your profile data and tailored to your needs or to send you notifications as described in section 2.3. We may also use your profile data to automatically fill out forms for other services and that we offer on our platforms and which may be linked to the user profile, if you wish to use these services. Additionally, we use information stored in your profile to improve your search experience. We also store analytical data about you and your user behaviour, together with a pseudonymous user ID, in a statistical database, whereby you are not identifiable.
You can choose between three profile- and CV-settings: Your profile can be active, partially active or inactive. You can change this setting at any time.
If you set your profile to “active”, you will make it accessible to the public, including its contents. In doing so, you grant candidate-profile-customers access to your profile and its attachments (including a search and download function), as well as the date of your last activity. Candidate-profile-customers are StepStone-Customers who have purchased access to StepStone’s candidate database or are otherwise authorised to use it or other services to fill vacant positions; they may be recruiters or employers. If you have an active and public profile, we may also use your profile data to search for your publicly available business-related social media profiles and to provide candidate-profile-customers with a link to your profile. We may also analyse your profile in order to actively present all or part of it to candidate-profile-customers. As StepStone-Customers from all over the world can purchase access to StepStone’s Candidate Database, it is possible that the StepStone-Customer is located outside the EU or the European Economic Area (“EEA”), which is why data may also be transferred to such third countries.
If you set your profile to “partially active”, you grant candidate-profile-customers access (including a search and download function) to parts of your profile and its attachments, as well as the date of your last activity, and disclose this information to them. It is also possible that we analyse a partially active profile in order to actively present it to candidate-profile-customers. Since StepStone customers from all over the world can purchase access to the Candidate Database, StepStone customers may be located outside the EU or the European Economic Area (“EEA”), and therefore access and disclosure may also take place from and transfer to such third countries. Current employers, names, e-mail addresses, telephone numbers and complete postal code are not displayed for partially active profiles. All other data that you have entered as part of your profile is fully accessible to candidate-profile-customers.
2.9. Storage Capacity
We do not guarantee or warrant any minimum storage capacity for your profile. We reserve the right to limit the data volume for data uploads temporarily or permanently, especially if this is necessary for technical or user-friendliness reasons, for example to maintain or optimise the service.
2.10. Applications through User Account
You can use your profile to apply for jobs offered on the StepStone-websites or in the apps, provided that the StepStone-Customer has chosen to allow applications via the platform for the respective job offer. We use your profile data to automatically fill in certain fields of the application form and you may upload additional files. Once you have clicked on the respective button, we will either, depending on the StepStone-Customer’s choice, i) store the data you entered in the application form on the StepStone platform so that the respective StepStone-Customer can access it there, or ii) transmit your application directly to the StepStone-Customer’s application management system. If we store your application on our platform (i)), the StepStone-Customer to whom you have applied will also have access to your profile and will be able to view the information you have entered in your profile. If your application is sent directly to the StepStone-Customer’s system ((ii), the application will not be saved in your profile. Since StepStone-Customers from all over the world can post job offers on our platforms, it is possible that the respective StepStone-Customer is based outside the EU or the European Economic Area (“EEA”), and therefore access and disclosure may also take place from and transfer to such third countries.
2.11. Applications without User Account
You can apply for some jobs, which are published on the StepStone websites or in the apps without creating a user account. To do this, enter the required data in the fields of the application form and upload any additional files that may be required. Once you have clicked on the respective button, we will either, depending on the StepStone-Customer’s choice, i) store the data you entered in the application form on the StepStone-Platform so that the respective the StepStone-Customer can access it there, or ii) transmit your application directly to the StepStone-Customer application management system. Since the StepStone-Customers from all over the world can post job offers on our platforms, it is possible that the respective the StepStone-Customer is based outside the EU or the European Economic Area (“EEA”), and it is therefore access and disclosure may also take place from and transfer to such third countries.
2.12. Application to Box Number Job Advertisements
2.13. Storage of CV Data in your Profile
In the event that the StepStone-Customer does not use its own applicant management system to process your application, but instead uses the StepStone-Platform, your application, including the respective attachments, will be stored within your user account in a history that you can access at any time.
Information from your applications or information that you provide in order to use StepStone services is automatically used to complete your own profile with information, if information is missing.
If you have not entered a CV to your profile before your first application, the CV from your first application will automatically be added to your profile, if the recipient of your application uses the StepStone platform to process your application.
You may object to the transfer of a CV to your profile before submitting an application. You may also change or delete information that has been automatically added to your profile at any time.
Depending on the service, you have the option of adding other CVs that you attach to further applications as an additional CV to your profile or replacing the existing CV. You will be informed of this possibility while applying and can add or replace a CV by clicking the corresponding button.
2.14. Modification and Discontinuation of Services
In order to balance the interests of users and StepStone-Customers, to ensure the usability of the platform and to adapt it to the conditions of the market, it is essential to continuously develop the StepStone-Platforms. It is therefore possible that services may be modified or discontinued. The user has no legal claim to the continuation of a service, a display or the functionality of the platform. If you do not agree with a modification or discontinuation, your only remedy is to terminate this agreement according to section 9 of this agreement and to refrain from using the StepStone platforms.
3. Registration of User Profil
3.1. If you want to register for and create a User Profile, you must provide a valid email address and a password to us, which we will store.
3.2. After we received your application to create a User Profile we confirm the receipt of such application with a message to the email address provided by you. The agreement for your User Profile between you and us comes into effect when we activate your User Profile. The completion of the registration by you only constitutes an offer to enter into a contract. StepStone reserves the right to accept or decline the conclusion of the contract in its own discretion. There is no right to claim a conclusion of a contract.
3.3. You must provide the requested information and data completely and truthfully. You are responsible to keep your contact data (especially your email-address) up to date and to secure that you can be contacted under the address provided and that the email-address is not transferred to another person. Should any of the provided data change, you must adjust and correct the data immediately. In the event of incomplete or false information provided by you, StepStone shall have the right, to block your account and the access to our platform temporarily or permanently and/or terminate in accordance with section 9 herein.
3.4. Each User can only create one account. The account is not transferrable.
3.5. Once the User creates a User Account it is permanently available for the User. It will neither be deleted after a search cycle nor automatically after a certain amount of time. However, the User can terminate this contract anytime and delete his Account via the Account setting or by messaging StepStone.
4. Obligations and Responsibilities of the User
4.1. Users are fully responsible for themselves to provide the hardware and internet connection which is necessary to use StepStone Services.
4.2. Please ensure that the Services under the User Account are only used by you. You shall keep access data and passwords in strict confidence. You are responsible for any and all use of access data and passwords and all actions, which occur in context with the use of your User Account. If any unauthorized third party had actual or hypothetical access to your login details (email-address in combination with the password), you shall immediately inform StepStone and change any relevant password as soon as possible.
4.3. You shall not act illegally in the context of using our Services and/or violate applicable law, particularly you shall not:
4.3.1. Provide us with any content, that
- is harassing, offensive, liable to corrupt the young or in other ways illegal;
- violates the rights of third parties, especially copyright laws, personality rights or other property laws;
- is confidential, e.g. includes business secrets;
4.3.2. impersonate as another person, e.g. as a public official, a representative of us, or pretend a relationship to such persons that does not exist, fake user names or manipulate distinctive marks in other ways and/or disguise the origin of content, that is transmitted in context with the Service;
4.3.3. save, publish and/or transmit advertising-, junk-, or mass-emails, chain letters, snow ball systems or other commercial communication;
4.3.4. use scraping or similar techniques, to collect content to use it for another purpose, to publish it again or use it in a different way than what the Services are intended for;
4.3.5. use techniques or automated other Services that aim to show or result in showing users activity incorrectly, e.g. by using bots, bot nets, scripts, apps, plugins, extensions or other automated instruments to register accounts, to play content, tosend messages, to post comments or different acts;
4.3.6. to harass, threaten, insult, defame a natural person or a company, disparage or discriminate because of gender, race, religion or beliefs, or state or spread untrue facts about a natural or legal person;
4.3.7. collect, save or transmit personal data of another user, insofar as the affected person has not agreed;
4.4. Any information contained in your Profile and any other information or content you provide to us (“Content”) must be true. That means that you are not allowed to create Profiles for third persons without their consent or for non-existing persons, and that any profile picture that you transmit must show you.
4.5. Any Content you provide to us must not contain viruses, worms or any other harmful code. Personal data, that you send or provide to StepStone, should not include, and you warrant and guarantee that it does not include any of the following:
- racial or ethnic origin,
- political opinions,
- religious or philosophical beliefs,
- membership in trade union,
- genetic data or biometric data for the purpose of uniquely identifying a natural person,
- data concerning health
- data concerning a natural person’s sex life or sexual orientation
4.6. If you transmit personal data to other users or recruiters, then such transmission takes place at your own risk. StepStone cannot control the actual use of your personal data by the recipients. Therefore, please check the identity of the recipients of your data before sending it. For example, you should not send your personal data to a private email-address. We further advise not to send certain sensitive data to recruiters, even if they request it. Such sensitive data are for example passport number, the social security number or bank details.
4.7. StepStone may give the User the opportunity to create content through certain Services and to send this content to StepStone which then can be published on the websites.
4.7.1. The User undertakes not to create any Content that violates applicable law or is contrary to public policy or to accepted principles of morality. In particular, the user undertakes not to create any content whose publication constitutes a criminal offence or a misdemeanour that violates copyright, trademark or competition law, which have offensive, racist, discriminatory or pornographic content or contains advertising.
4.7.2. By sending the created content, the user grants StepStone an unlimited, irrevocable as well as exclusive and transferable right of use of the transmitted content. StepStone is entitled to any use and exploitation of the content.
4.7.4. StepStone reserves the right not to publish submitted content. There is no legal claim to publish the content.
4.7.5. The created content represents personal statements of the users and do not represent the opinion of StepStone.
5. License in and to User’s Content
7. No Warranty; Backup Copies
7.1. We do not warrant the currency, accuracy, completeness, usability, suitability for a certain purpose of content on our Platforms. We also do not warrant for the conclusion of an employment contract between Users of our Platforms as applicants and an employer.
7.2. StepStone does not warrant that the Services offered by us are available at certain times or permanently. Disturbances, interruptions or possible downtimes of the (online) Service cannot be excluded. Because of technical or operational reasons, a temporally limitation of the availability is possible. This is especially possible with regard to the capacity limits, the security or integrity of the data processing systems or the implementation of technical measures, which are necessary for a regular or improved performance.
7.3. StepStone’s servers are backed up regularly and carefully. Nevertheless, data losses are not excluded. Insofar as you transmit or upload data – regardless of the form – we advise you to make backup copies. This also applies to the event that you terminate your contract with us, because we don’t retain a copy of your data after the deletion, subject only to statutory storage obligations.
8.1. StepStone shall be liable according to statutory law for damages,
- resulting from an injury of life, body or health being based on a breach of duty by StepStone, a legal representative or a vicarious agent (“Erfüllungsgehilfe”) of StepStone,
- resulting from the lack of a condition guaranteed by StepStone,
- caused by intent or gross negligence, also by our statutory representatives and vicarious agents (“Erfüllungsgehilfen”), as well as
- caused by malicious conduct of StepStone.
8.2. In the event of a material damage or pecuniary loss caused by a slightly negligent conduct of StepStone, a legal representative or a vicarious agent (“Erfüllungsgehilfe”) of Stepstone, StepStone shall be only liable in the event of a material breach of a contractual core duty, but only to the amount of the typical damage foreseeable in the event of the conclusion of the contract. Contractual core duties are such duties whose accomplishment enables proper fulfilment of an agreement and whose observance the contracting parties may regularly rely on.
8.3. A possible liability pursuant to the product liability law (“Produkthaftungsgesetz”) remains unaffected.
8.4. Any further liability of StepStone shall be excluded.
8.5. StepStone shall not be liable because of statutory provisions in the event of slight negligence.
8.6. Insofar as the liability of StepStone is excluded or restricted, this also applies to the personal liability of the legal representatives, executives and vicarious agents of StepStone.
9.1. The agreement with you (section 2.4.) is entered into for an unlimited time. Either party may terminate this agreement with immediate effect and without stating reasons.
9.2. When this Agreement for your Profile Account or Services ends, we will delete all your personal data that we have stored or store your data in a not-personal form, unless the processing is lawful and necessary for another purpose (section 2.4).
10. Intellectual Property Rights in and to our Platforms
10.1. Our Platforms and all connected software, databases, graphics, user interfaces, designs and additional content, names and trademarks are protected by the copyright law, the trademark law and additional property rights. As between you and StepStone, StepStone shall be deemed the sole holder of all intellectual property rights.
11. Confidentiality and Data Protection
11.2. In order to provide you with the specific services for which you have registered or to calculate runtimes, StepStone saves the date of your last activity on the StepStone platforms (“Date of last activity”), including the date of your registration and use of StepStone services. These include e.g. logging into your user account, clicking on links in the StepStone newsletter, notifications in accordance with section 2.4., using a StepStone profile or any other activity that indicates that you are interested in using the services.
12.1.2. Changes with regard to the subject matter of the contract and essential obligations are excluded from the authority to make changes pursuant to section1.1. In such cases StepStone will inform you about the intended changes and offer you the continuation of the contractual relationship with changed conditions.
13. Applicable Law, Place of Jurisdiction and Other Provisions
13.1. This agreement and its interpretation shall be governed by Austrian law. However, if you are a consumer within the meaning of Article 6 (2) of Regulation (EC) No 593/2008, this choice of law may not deprive you of the protection granted by mandatory provisions under the law that would have been applicable (in the absence of a choice of law).
13.3. Dispute Resolution Notices: StepStone is not be obligated and willing to participate in dispute resolution proceedings by any consumer dispute resolution body. The European online dispute resolution platform http://ec.europa.eu/consumers/odr/ provides information on alternative dispute resolution (Please note: we are not participating in this program).
Last Updated 03.07.2020