The Zumtobel Group is an international lighting group and a leading supplier of innovative lighting solutions, lighting components and associated services. With its core brands, Zumtobel, Thorn and Tridonic, the Group offers its customers around the world a comprehensive portfolio of products and services.
As Head of Customer Experience Management (CEM) you will be responsible for developing and realizing a seamless experience for our customers. You will ensure a holistic brand experience along all customer touchpoints and will bring a new momentum to our existing Light Centers by establishing new contents and concepts. Last but not least your team will train customers and employees on our products and portfolio.
Enlightening your career
We curiously discover new fields of work together, our mentoring program is meant to support you to fully develop your skills and potentials.
Be part of a network of creativity and high-tech and contribute to an ecosystem that enables you to realize your potential within multinational, intercultural teams.
Your best individual work-life balance will vary over time, often on a daily basis, this is why we offer flexible working-models and sabbatical options for our employees.
Open-minded and respectful culture
Working for the ZG means to be a part of an open-minded and passionate culture based on the spirit of the company’s founder Dr. Walter Zumtobel.
Legally binding notice:
Based on the minimum salary stipulated in the collective agreement of € 68.726,56 /p.a. (for a 38,50-hour working week), the actual salary for this position is based on professional qualifications and experience.
Anja Maria Laengle
T +43 664 80892 3353
At the Zumtobel Group, we not only understand the power of the visible, but also the invisible. Like light itself, diversity cannot be grasped but it can be perceived. We appreciate the uniqueness of each individual and recognise it as a driver of innovation. Qualified applicants will receive consideration without regard to e.g.: race, colour, sex, religion, age, sexual orientation, gender identity/expression, or disability.